You will use a cutting edge telephone technology system to handle calls in the following manner:
n* Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).
n* Assist callers, answer frequently asked questions, and provide information as supplied to you.
n* Take accurate messages when necessary and transmit electronically to other members of our staff.
n* Utilize web-based software applications to schedule appointments on behalf of our service department.
n* Read and interpret detailed call handling instructions as provided .
n* Function as an effective team member with colleagues to accurately serve the needs of our customers.
n* General office administration. Other duties as assigned.
nJob Requirements:
n* Clear, articulate telephone voice.
n* Willing to work flexible hours.
n* Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)
n* Transportation and ability to report to work reliably as scheduled.
nCompensation :
n- n
- Competitive Pay- $16.00 hourly pay. n
- Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness n
- Opportunities for growth n
- Paid vacation 15 days depending on years of service n
- 5 days of sick leave n
- Paid leave up to 6 holidays n
- Up to 3 days of bereavement leave n
- Employee assistance program; and unpaid personal leaves absence (in limited circumstances) n
- Employee discount program n
- Friendly work environment n