The Salvation Army

Front Desk Clerk (Markle Evangeline Residence)

The Salvation Army, New York

Overview

Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).

Responsibilities

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Undertake front desk daily duties.
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Keep records of arrivals and departure of residents
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Attend to residents needs and concerns in a friendly and cordial manner.
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Ensure that residents follow all in-house rules and policies.
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Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor’s pass,visitors are to be politely challenged as to the reason for entering the residence.
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Assist the Admissions department as needed, as agreed by Director of Operations
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Assist with creating photo IDs for all new residents and verify Markle resident IDs.
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Monitor security video cameras and reports to administration unusual activities.
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Process payments for fees.
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Answer calls in a polite, friendly manner and forward calls or take messages as needed.
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Accept packages and faxes and sort out daily mail.
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Be aware and sensitive to the cultural and social population served.
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Contact and inform the maintenance department of the floor number when the fire alarm rings.
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Maintain log for borrowed resident keys.
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Handling application and other clerical tasks.
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Assist with room inspections as needed for current residents and incoming residents.
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Monitor RDP database.
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Maintain log for keys.
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Assist with preparation of welcome packages for all arriving guests as needed.
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Supervise security guards.
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Monitor use of the fitness center including securing and processing approved “Informed Consent and Waiver of Liability” for residents participating in the fitness activities and program using the fitness room.
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Perform other tasks and duties as assigned by the Salvation Army administration.
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Qualifications

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High School Diploma or GED
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Ability to communicate effectively in English (written and verbal)
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Good Computer Skills (Microsoft Office)
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Job LocationsUS-NY-New York

Job ID 2024-12754

Category Administrative

Compensation Salary is $18.00/HR

Type Regular Full-Time