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CarolinasDentist

Patient Experience Coordinator

CarolinasDentist, Raleigh

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About the Practice
Elevate Your Career at CarolinasDentist: Where Excellence Meets Opportunity!
Explore a rewarding career at CarolinasDentist, the premier dental practice with 13 convenient locations across North Carolina. We're not just transforming smiles; we're redefining dentistry with a commitment to "positively different dentistry."
Why Choose CarolinasDentist:
  • Exceptional Workplace Environment: Join a team that prioritizes a relaxing and positive work environment while delivering high-quality dental care. We believe in making a difference not just in patients' lives but in our team members' professional journeys.
  • Cutting-Edge Dentistry: Be part of a practice that upholds a high standard of care using modern technology across all our dental clinics. CarolinasDentist is where innovation meets dentistry, providing an opportunity to work with the latest advancements in the field.
  • Comprehensive Career Growth: Our commitment to growth goes beyond patient care. We invest in our team members, fostering an atmosphere where personal and professional development are encouraged. Your career at CarolinasDentist is a journey of continuous growth.
  • Trusted Dental Home: Become a vital part of our vision as a trusted dental home for patients at every stage of their oral health. From your little one's first tooth to restoring smiles, CarolinasDentist is the place where you can build a lasting and fulfilling career.
Ready to be part of a team that stands out in the dental industry? Join CarolinasDentist and experience a workplace where excellence meets opportunity. Apply now and make a lasting impact on smiles and careers alike!
Job Description
Ready to be part of something brand new and exciting? CarolinasDentist is opening our newest location in North Raleigh , and we're looking for an upbeat, detail-loving Patient Experience Coordinator to help us launch with energy and excellence! If you're passionate about people, love creating great first impressions, and thrive in a fast-paced, team-driven environment - we want to meet you.
As the first point of contact, you'll be the heart of our patient experience, managing everything from scheduling and insurance verification to welcoming every guest with a smile. You'll work closely with our clinical team to keep the day running smoothly and ensure each patient feels supported, informed, and cared for.
Responsibilities
What You'll Do:
  • Greet and check in patients with warmth and professionalism
  • Manage appointment scheduling, confirmations, and same-day treatment coordination
  • Verify insurance and handle financial discussions with clarity and compassion
  • Maintain accurate records in Open Dental
  • Keep the front office organized and running efficiently
  • Jump in to support the team wherever needed-no task too small!
Qualifications
  • What We're Looking For:
    • Dental front office experience preferred
    • Open Dental knowledge is a plus
    • Strong communication and problem-solving skills
    • High energy, positive attitude, and love for team collaboration
    • Organized, proactive, and customer-service focused

    Be part of a launch team that's building something special from day one. At CarolinasDentist, we don't just care for patients-we care for each other. Let's grow together in North Raleigh!

Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Salary Range
$17-$20 an hour
Requisition Number
2025-16430