Salesforce Business Analyst

Scope of role Our Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik.IO). Key Responsibilities In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Business Analyst and fellow Salesforce Administrators. You will be supporting an environment with over 2,800 users. You will be responsible for analyzing the business needs and problems, developing solutions to improve our business processes. Analyze an organization or business domain, document the business or processes or systems, assessing the business model or its integration with technology. Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metricsDocument business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile deliveryEvaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate partiesParticipate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packagesIdentify change management processes and techniques to handle change within a business with minimal disruption to business activitiesDesign agile change strategies to help navigate the transformation process and prepare for future releasesMaintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionalityAbility to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholdersHandle multiple engagements simultaneously without compromising accountability or reducing level of engagementExperience designing and delivering practical change interventions including stakeholder assessments, change impact assessments, and communication planProvide guidance feedback to more junior analysts within the team to elevate their level of capabilitiesQualifications Technical Skills Preferred/Required: Minimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst requiredChange management experience preferredProject management experience preferredSalesforce Business Analyst Certification preferredSalesforce Administrator Certification preferredStrong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development optionsOther Skills Required: Communication & Leadership skillsExcellent listening, communication, facilitation and presentation soft skillsAbility to define and communicate the "big picture" in terms of the solution (both functional and technical components) and break it down into smaller manageable work unitsStrong interpersonal, consultative, consensus builder, and issue resolution skillsExperience working in a team-oriented, collaborative environment - and fostering the culture of technical collaborationAbility to present ideas in user-friendly language and to interface on business and technical conceptsAbility to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment.Strategic skillsExceptional analytical, conceptual and problem-solving abilitiesSelf-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolutionPreferred but not required Other Salesforce certificationsChange or Project Management CertificationAt Regal Rexnord, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you're excited about this role but your past experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization. BenefitsMedical, Dental, Vision and Prescription Drug CoverageSpending accounts (HSA, Health Care FSA and Dependent Care FSA)Paid Time Off and Holidays401k Retirement Plan with Matching Employer ContributionsLife and Accidental Death & Dismemberment (AD&D) InsurancePaid LeavesTuition AssistanceAbout Regal RexnordRegal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.Equal Employment Opportunity StatementRegal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.Equal Employment Opportunity PostersNotification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.