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ZipRecruiter

Field Supervisor

ZipRecruiter, Hasbrouck Heights, New Jersey, us, 07604

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Job DescriptionJob Description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

About the Position We are seeking a dedicated

Field Supervisor

to oversee daily transit operations, ensuring the highest standards of

safety, compliance, and customer service . This role involves supervising drivers, conducting

on-the-road evaluations , investigating accidents, and providing essential training. As a key leader in our team, you will help maintain safe and efficient transit services while serving as a liaison between drivers, clients, and management.

Key Responsibilities

Communicate job expectations and responsibilities clearly to

drivers .

Manage

daily scheduling, counseling, and performance evaluations , providing reports to local management.

Conduct

on-site accident investigations

and assist drivers in completing accident, OSHA, and safety violation reports.

Monitor drivers on the road,

identify and correct safety concerns , and document any violations.

Act as a

liaison between drivers, clients, and management , resolving

customer service issues

effectively.

Evaluate driver performance for

safety, compliance, and adherence to labor policies .

Assist the

Safety Manager

in ensuring compliance with

DOT/FTA drug testing and recordkeeping requirements .

Support

dispatching, driver recruitment, and administrative tasks

as needed.

Maintain a

valid CDL , operate vehicles when required, and periodically drive assigned routes.

Maintain a strong focus on safety and lead by example.

Perform additional duties as assigned.

Qualifications & Skills

High school diploma or GED required .

Supervisory experience

with hourly employees required;

2-3 years of transit supervisory experience

.

Proficiency in

Microsoft Office (Word, Excel, PowerPoint) .

Strong

time management

and ability to

prioritize tasks

effectively.

Excellent

verbal, written, and interpersonal communication skills , with the ability to interact professionally with

drivers, customers, management, union representatives, and the general public .

Human resources and training experience

.

Ability to work

extended hours, including weekends .

Consistent

attendance and punctuality .

Essential Job Functions

Full use of

hearing, speech, and vision

to perform duties effectively.

Manual dexterity to handle paperwork and perform clerical tasks.

Ability to

stoop, crouch, squat, kneel, and bend

for vehicle inspections.

Standing for extended periods

during training and inspections.

Exposure to

varied environmental conditions , including wet, cold, or hot weather.

Ability to

write clear and coherent reports .

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our Manager in Development (MID) program prepares future leaders at MPC Bus Corp and First Student.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

&

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of MPC Bus Corp in your community, you'll have a positive impact on others.

Apply today and get your career on the road with MPC Bus Corp!

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to , , , , , , , or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.