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Project Rightclick Administrator

ZipRecruiter, Chantilly, Virginia, United States, 22021

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PROJECT RIGHTCLICK ADMINISTRATOR

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. We have an exciting opportunity to support the Air Force Enterprise IT as a Service (EITaaS) Wave 1, specifically advancing the solution for bringing the EITaaS IT Service Management offerings to SIPR.

We are currently seeking a Project RightClick Administrator for an onsite position in Chantilly, VA.

Project RightClick is a mission-critical initiative focused on enhancing digital governance, data control, and secure system access across the enterprise. Our goal is to ensure seamless user experiences while maintaining strong compliance and cybersecurity standards. We're looking for a dedicated Project RightClick Administrator to help manage platform operations and ensure continued system efficiency and user satisfaction. The Project RightClick Administrator will support the technical and operational aspects of the RightClick system. This includes managing user accounts, permissions, policies, workflows, and system health while collaborating with cross-functional IT and business teams to ensure secure and efficient platform use.

Key Responsibilities

Administer the RightClick platform, including system configuration, user provisioning, and policy enforcement

Monitor platform performance, conduct system audits, and troubleshoot issues

Collaborate with security and compliance teams to maintain data protection standards

Coordinate updates, patches, and change management procedures

Train users and provide technical support across departments

Develop and maintain documentation for workflows, policies, and procedures

Analyze system usage data and provide insights to stakeholders for process improvements

Serve as a point of contact for vendors and technical support related to the RightClick platform

Required Qualifications

10 years of experience in IT administration, system support, or project coordination

Familiarity with digital access platforms, management systems, or governance tools

Proficiency in managing user roles, permissions, and access control policies

Strong problem-solving, analytical, and communication skills

Experience with ticketing systems, reporting tools, and audit logging

Detail-oriented with the ability to handle sensitive data securely

DoD 8140 compliance, CompTIA Security + or higher

Must have Active Secret Clearance

Qualifications

Experience with governance platforms like Nexthink, Active Directory, Okta, or similar

Knowledge of ITIL frameworks and service delivery best practices

Prior experience working in enterprise environments or public sector projects

Project management exposure (PMP, Agile, or Scrum familiarity)

Oneida Technical Solutions is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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