Overview THIS IS A PRN/POOL POSITION 12 HOUR SHIFTS NIGHT SHIFT = 7pm - 7am DAY SHIFT = 7am - 7pm We’re not just behavioral health people—we’re crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day. Our story Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states. Since opening our doors, we have provided care and treatment for hundreds of thousands of individuals in crisis. Responsibilities What You'll Do: The Unit Coordinator I provides administrative and clerical support of clinical services. This position oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census and coordination with clinical staff to ensure efficient functioning of the unit. Registers individuals for services, including verification of Medicaid eligibility, enrollment with a health plan, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable). Works collaboratively with the clinical team and communicates any concerns regarding an individual's presentation (psychiatric or medical) to the appropriate discipline. Greets and receives visitors. Maintains security by following procedures, monitoring logbook, issuing visitor badges. Oversees episode of care in Electronic Health Record (EHR) with accuracy and efficiency. Coordinates the discharge of individuals with other inpatient facilities and within the EHR. Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers. Assists with involuntary admission process. A liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit. Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors, and vendors. Answers incoming calls, provides information, transfers calls and/or takes messages as necessary. Performs all other duties as assigned. Qualifications What You'll Bring: High School Diploma or Equivalent 1 year of exceptional customer service-oriented work experience 3 years of clerical experience Current Notary or have the ability to become a notary within the first 90 days Must be able to perform Safe Clinch patient restraint techniques The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment. It would be great if you had: Previous behavioral health experience What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity. CHS pays for Basic Life, AD&D, Short and Long-Term Disability. Voluntary Life insurance option for employees and their families. Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan). Flexible Spending Accounts (health care and dependent care). 401k company match after 6 months (50% of deferrals up to 6% of compensation). Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays. All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support. Online Subscription to Headspace, a digital mindfulness and meditation platform. After 90 days, you are auto enrolled in the 401k Plan. The typical hiring range for this role in Washington is $21.28 - $26.12 per hour. #INDWA EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants. #J-18808-Ljbffr
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