KellyMitchell Group
Project Manager - Chat Messaging
KellyMitchell Group, Stamford, Connecticut, United States, 06925
Job Summary:
Our client is seeking a Project Manager - Chat Messaging to join their team! This position is located in Stamford, Connecticut.
Duties:
Lead end-to-end project planning and delivery across chat flow enhancements, integrations, and platform improvements Own project timelines, sprint tracking, grooming cadences, and delivery milestones across multiple stakeholders and vendors Coordinate with Business Analysts, Technical BAs, QA, product managers, and chat vendor teams Manage dependencies between BRDs, TRDs, QA handoff, UAT, and production launch activities Track SOW status, development progress, testing readiness, and report blockers or risk to leadership Facilitate recurring standups, change reviews, grooming sessions, retrospectives, and project status updates Document requirements and track deliverables in Jira, Confluence, and related tools Desired Skills/Experience:
3+ years of experience in project management within a digital or CX environment Experience working in Agile, wagile, or hybrid environments Strong organizational and communication skills Able to manage multiple projects in parallel Proficient in Jira, Confluence, and project tracking tools Familiarity with chatbot platforms, SDK-based chat tools, or AI-driven support tools preferred Ability to lead without authority and influence cross-functional contributors Experience with QA planning, UAT coordination, and production launch execution Benefits:
Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$62.00
and
$82.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Apply Now
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Duties:
Lead end-to-end project planning and delivery across chat flow enhancements, integrations, and platform improvements Own project timelines, sprint tracking, grooming cadences, and delivery milestones across multiple stakeholders and vendors Coordinate with Business Analysts, Technical BAs, QA, product managers, and chat vendor teams Manage dependencies between BRDs, TRDs, QA handoff, UAT, and production launch activities Track SOW status, development progress, testing readiness, and report blockers or risk to leadership Facilitate recurring standups, change reviews, grooming sessions, retrospectives, and project status updates Document requirements and track deliverables in Jira, Confluence, and related tools Desired Skills/Experience:
3+ years of experience in project management within a digital or CX environment Experience working in Agile, wagile, or hybrid environments Strong organizational and communication skills Able to manage multiple projects in parallel Proficient in Jira, Confluence, and project tracking tools Familiarity with chatbot platforms, SDK-based chat tools, or AI-driven support tools preferred Ability to lead without authority and influence cross-functional contributors Experience with QA planning, UAT coordination, and production launch execution Benefits:
Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between
$62.00
and
$82.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Apply Now
Use this form to submit your contact information & resume. Job Summary:Our client is seeking a Portfolio/Program Manager to join their team! This position is located in St. Louis, Missouri.Duties:Drive delivery of strategically aligned program plans with the respective program team... Job Summary:Our client is seeking a Service Delivery Manager to join their team! This position is located in Orlando, Florida.Duties:Oversee the end-to-end coordination of technical solution delivery, including cross team ... Job Summary:Our client is seeking a Program Manager to join their team! This position is located in Frisco, Texas.Duties:Conduct detailed current state process mapping of supply chain and procurement workflowsDesign and ... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Enon, Ohio.Duties:Ensure the project is running smoothly on time and to budgetPlan certain parts of the projectMonitor... Job Summary:Our client is seeking a Project Manager to join their team! This position is located in Maryland Heights, MO.Duties:Managescope and schedule in coordination with IT delivery teamsOwn full budget and fiscal r... Job Summary:Our client is seeking a Senior Scrum Master to join their team! This position is remote.Duties:Assist with guiding the team and Organization on our Agile transformation to help mature and enhance existing proce... Job Summary:Our client is seeking a Senior CRM Scrum Master to join their team! This position is remote.Duties:Assist with guiding the team and organization on our Agile transformation to help mature and enhance existing p... Job Summary:Our client is seeking a Senior Project Manager to join their team! This position is located in Minneapolis, Minnesota and Denver, Colorado.Duties:Oversee multiple delivery project teams, supporting on schedule a... Job Summary:Our client is seeking a Senior Business Analyst to join their team! This position is located in Minneapolis, Minnesota.Duties:Translate end user business needs to design, configure and document software applica... Job Summary:Our client is seeking a Operations Support Specialist to join their team! This position is located in Frisco, Texas.Duties:Track and document operational tasks and workflowsMaintain organized electronic filin... Job Summary:Our client is seeking a IVR Product Owner to join their team! This position is located in Greenwood Village, Colorado.Duties:Collaborate with business units to gather and validate requirementsTranslate busin... Job Summary:Our client is seeking a Scrum Master to join their team! This position is located in Greenwood Village, Colorado.Duties:Serve the team and product owner in turning requirements into the working softwareTrack... Job Summary:Our client is seeking Project Manager to join their team! This position is located in Richmond, Virginia.Duties:Lead the facilitation, execution, and delivery of multiple IT projectsWork on cross-functional t... Job Summary:Our client is seeking a Back of House Innovation Product Manager to join their team! This position is located in Irvine, California.Duties:Drive vision and strategy across net new BOH products and workstreamsL... Job Summary:Our client is seeking a Workday Project Manager to join their team! This position is located in Milwaukee, Wisconsin or Paramus, New Jersey.Duties:Establish and maintain processes for managing scope during the p... Job Summary:Our client is seeking a Product Operations Manager to join their team! This position is located in Bellevue, Washington.Duties:Build and lead a high-performing product operations team focused on client enablemen... Job Summary:Our client is seeking a Product Development Project Manager who will monitoror track project milestones and deliverables providing weekly project updates and ensuring accuracy of updated content. This opportunity is ... Job Summary: Our client is seeking a System Engineer who will performroot cause analysis to quickly recover from service interruptions and proactively prevent recurring issues. This opportunity is located in Houston, TX! Duties... Job Summary:Our client is seeking a Project Coordinator to join their team! This position is located in San Clemente, California.Duties:Act as a CMP (Corrective Maintenance Program) Coordinator, supporting the maintenance of... Job Summary:Our client is seeking a Product Manager who will utilize specializedproduct and technical expertise to drive end-to-end discovery, design, testing, and launch phases of messaging product features within the Audiences... Job Summary:Our client is seeking an Operations Manager to join their team! This position is located in Mountain View, California.Duties:Operate business and support processes for strategic customers, including marketing, re... Job Summary: Our client is seeking a Project Coordinator who will provideelectric overhead and underground corrective maintenance coordination. This opportunity is located in San Clemente, CA! Duties:Provide support in compli... Job Summary: Our client is seeking aIBV Project Managerto join their team! This position is located in Folsom, California. Duties:Facilitate project implementation calls on a weekly and bi-weekly basis with EngineeringProvid...
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