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Desktop Support Technician

Jobs via Dice, Homestead, Florida, United States, 33032

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Desktop Support Technician

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Desktop Support Technician

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Jobs via Dice Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compucom, is seeking the following. Apply via Dice today!

At

CompucomStaffing

, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified

Desktop Support Technician

to join their team

onsite

in Homestead, FL and provide end-user support.

Duties and Responsibilities:

Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Provide end user support to clients and their team Customize the customer experience for every individual, all communication, instructions, and product knowledge to the level of the individual Determine the most cost-effective repair to minimize customer downtime Be proactive in solving any situation Prepare reports for analysis of product failure trends and service issues Provide onsite desktop support for levels of end-users

Skills and Qualifications:

Minimum 1 to 3+ years of related Desktop Support experience AA degree, or technical training or equivalent combination of education and experience A+ Certification a plus but not required LAN and WAN experience Basic Networking knowledge Windows 10/11 experience with troubleshooting, maintenance, and repair ServiceNow experience preferred Solid experience and understanding of IT services and products Enthusiastic about technology and willing to learn and stay on the cutting edge Personable, reliable, and relatable and responsible when interacting with clients Able to provide a consultative approach to solving issues Impeccable follow-through to client satisfaction Track record of punctuality, go-getter Not intimidated by new or complex problems and situations

Wage Range:

The hourly rate for this position is between

$18.87 - $27.66 per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas currently.

CompucomStaffing

, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

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