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Baylor University Medical Center

Manager Clinic Operations 2 Plastics Surgical

Baylor University Medical Center, Dallas, Texas, United States, 75215

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Job Title

The Clinic Operations Manager 2 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards. Essential Functions of the Role: Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner. Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets. Interviews, selects, trains, supervises, evaluates, counsels and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned people. Coordinates accounts receivable management to ensure maximum reimbursement. Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care. Provides information to physicians, community groups and referral agencies about programs provided by practices. Investigates, resolves and documents resolution of patient complaints. Key Success Factors: Demonstrated leadership, communication and problem-solving skills. Demonstrated effectiveness in team development strategies. Demonstrated ability to evaluate and stabilize team and one-on-one workloads through effective time management, prioritization and organizational skills. Able to travel as required. Qualifications: Education - Associate's or 2 years of work experience above the minimum qualification Experience - 4 Years of Experience