Front Desk Representative

Benefits:

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Dental insurance

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Employee discounts

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Paid time off

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Signing bonus

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Bonus based on performance

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Opportunity for advancement

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Front Desk Representative

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Job Description:

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We are looking to add a reliable Front Desk Representative to represent Spearfish Canyon Lodge and ensure that each guest has a positive experience with us!

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Responsibilities:

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· Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one

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· Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant

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· Answering all incoming phone calls in a pleasant and efficient manner

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· Making lodging and rental reservations

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· Strong ability to multi-task in a high-volume work setting

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· Must be reliable, organized, and detail orientated

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· Strong communication and listening skills

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· Ensures confidentiality, security and safety of hotel guests

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· Willing to learn our systems for lodging and rentals

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· Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms

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· Maintain a high level of professional appearance and demeanor

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· Bartend at our Roughlock Lounge, as needed.

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Salary:

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· $16 - $19 DOE

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· Bartending Tips

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** Employees will be receive a sign on bonus of up to $500 following 6 months of continuous employment!**

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Job Type:

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· Full-time and part-time options available

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Schedule:

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· 3pm – 11pm

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· Weekends required

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· Holidays required

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Benefits:

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· Monthly Bonus Structure

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Qualifications:

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High school or equivalent (Preferred)