OATS
Solution Architect, Generative Artificial Intelligence (AI)
OATS, Washington, District of Columbia, us, 20022
Overview
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications,
AARP The Magazine
and the
AARP Bulletin . The Generative AI Solution Architect will harness the power of Large Language Models (LLMs) and other cutting‑edge AI technologies to design and develop interactive chatbots and conversational interfaces that deliver exceptional value to AARP’s members and support the organization’s advocacy efforts. By leveraging these advanced models, the architect will create personalized, engaging, and informative experiences that address member needs, provide timely support, and foster a deeper connection between AARP and its community. This role will drive innovation in AARP’s member engagement strategies, enhance the overall member experience, and amplify the organization’s advocacy initiatives through the effective application of generative AI technologies.
Responsibilities
Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance. Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle. Provides rapid delivery and development of technical solutions that align with business and/or platform desired outcomes. Troubleshoots and resolves technical issues related to platform or capability systems, solutions, and services. Innovates and drives continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes. Participates in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions. Develops and maintains deep technical knowledge and expertise related to domain area systems, solutions, services, and applications.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field. 10+ years of experience in cloud infrastructure management and architecture, with deep expertise in AWS services including Bedrock and S3. 2+ years of hands-on experience with Generative AI platforms and LLMs, including prompt engineering and building RAG pipelines. 2+ years of experience implementing AI governance and ethical AI practices, including bias detection, toxicity filtering, and privacy compliance using tools like AWS Bedrock Guardrails. 3+ years of experience in cybersecurity, including real-time incident response and infrastructure security best practices. Demonstrated success leading rapid prototyping and MVP development within cross-functional teams under tight deadlines. Proven ability to evaluate and integrate LLMs into enterprise applications such as multi-turn, context-aware chatbots. Strong understanding of data ingestion pipelines and integration with platforms like Adobe Experience Manager (AEM), Salesforce APIs, and AWS S3 AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications,
AARP The Magazine
and the
AARP Bulletin . The Generative AI Solution Architect will harness the power of Large Language Models (LLMs) and other cutting‑edge AI technologies to design and develop interactive chatbots and conversational interfaces that deliver exceptional value to AARP’s members and support the organization’s advocacy efforts. By leveraging these advanced models, the architect will create personalized, engaging, and informative experiences that address member needs, provide timely support, and foster a deeper connection between AARP and its community. This role will drive innovation in AARP’s member engagement strategies, enhance the overall member experience, and amplify the organization’s advocacy initiatives through the effective application of generative AI technologies.
Responsibilities
Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value-based outcomes, costs to maintain, supportability, and performance. Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle. Provides rapid delivery and development of technical solutions that align with business and/or platform desired outcomes. Troubleshoots and resolves technical issues related to platform or capability systems, solutions, and services. Innovates and drives continuous improvements of implementation methodology and technical service offerings based on customer/employee experiences or other enterprise objectives/outcomes. Participates in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions. Develops and maintains deep technical knowledge and expertise related to domain area systems, solutions, services, and applications.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field. 10+ years of experience in cloud infrastructure management and architecture, with deep expertise in AWS services including Bedrock and S3. 2+ years of hands-on experience with Generative AI platforms and LLMs, including prompt engineering and building RAG pipelines. 2+ years of experience implementing AI governance and ethical AI practices, including bias detection, toxicity filtering, and privacy compliance using tools like AWS Bedrock Guardrails. 3+ years of experience in cybersecurity, including real-time incident response and infrastructure security best practices. Demonstrated success leading rapid prototyping and MVP development within cross-functional teams under tight deadlines. Proven ability to evaluate and integrate LLMs into enterprise applications such as multi-turn, context-aware chatbots. Strong understanding of data ingestion pipelines and integration with platforms like Adobe Experience Manager (AEM), Salesforce APIs, and AWS S3 AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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