Clinical Associate Project Manager

Our mission is to improve health equity by expanding access to cancer precision medicine.About Trial LibraryTrial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive.As a Clinical Associate Project Manager, you will work closely with the Chief Executive Officer, Chief Product Officer, Director of Operations, Provider Customer Success Manager, and Ally Navigation team to support Study Sponsors on the Trial Library Platform. This is a remote position. You will play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams (our customers). You will act as the main point of contact and manage relationships with study teams for activated clinical trials on the Trial Library platform. You will build strong relationships with sponsors with a focus on close collaboration with study teams to deliver timely reports and insights regarding Trial Library services. Your ResponsibilitiesServe as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedbackOwnership of all sponsor study team inquiries and troubleshooting to support study teams when necessaryDeliver timely reports and insights regarding Trial Library platform's services and performance for contracted clinical trials to sponsor study teamsBridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and servicesOversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetingsCommunicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locationsDemonstrate rigor in being detail oriented in reporting obligations to study teamsDevelop standardized pharma reporting procedures and best practicesOversee all written documentation sent regarding performance metrics to study teamsMaintain up to date knowledge of Trial Library product offering for study teamsYour QualificationsExcellent organizational and time management skillsExcellent communication skills, oral and writtenDetail and process orientedMinimum 5+ years of professional experience in oncology clinical research Interact with internal and external customers with a high degree of professionalismExperience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities Demonstrate a bias towards action and seek to intervene before issues ariseStrong communicator and persistent, able to influence behaviors to help drive the desired outcomesFacilitate an analytical approach and use data to drive actionsAgile and willing to adapt quickly in order to achieve desired outcomesDemonstrated ability to exercise autonomy in engagement of sponsors Our Core Values1. Ally is our favorite moniker2. The most inclusive approach is worth the work3. Celebrate measurable improvements in equity outcomes4. Fearless advocates for belonging5. Incentives matter to stakeholders choosing our products6. Taking initiative is actually giving 7. We are accountable for the experience of patients and providers8. Empathy and humility are the real dynamic duoTrial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.