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Arcis Golf

Golf Operations Supervisor

Arcis Golf, Allen, Texas, United States, 75002

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Outside Service Supervisor

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Outside Service Supervisor (Afternoon/Evening Shifts) Location: Twin Creeks Golf Club

Allen, TX Schedule: Primarily closing shifts | Weekends & holidays required | Flexible hours Twin Creeks Golf Club is seeking a dependable and motivated Outside Service Supervisor to join our team. This role plays a key part in leading the Outside Services Staff (OSS) during our busiest afternoon and evening hours, ensuring our team delivers exceptional service to every guest. Key Responsibilities: Lead and mentor the OSS team during operations. Maintain high standards of cleanliness across all outside service areas. Uphold and enforce standards related to guest service, staff appearance, and professionalism. Hold team members accountable to job expectations and performance standards. Address and resolve team conflicts with professionalism and clarity. Assist in onboarding and training new OSS team members, reinforcing SOPs and best practices. Be available for a flexible schedule, including evenings, weekends, and holidays. Ideal Candidate Will Have: Strong leadership and communication skills. A proactive approach to conflict resolution. A passion for team development and delivering outstanding guest experiences. The ability to lead by example and set a high bar for service and appearance. Join us at Twin Creeks, where your leadership will help shape a culture of excellence and hospitality on and off the course. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.