Atrium Hospitality
Banquet Captain
Chateau on the Lake 415 North State Hwy 265 Branson, MO 65616 The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning
40% of our management hires are internal promotions! Invest in Your Future
401(k) plan with company match. Comprehensive Health Coverage
Medical, dental, and vision insurance options. Paid Time Off & Vacation
Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life
Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact
Make a difference through Atrium's community service and volunteer programs. Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: Banquet Manager or All Purpose Manager Equipment: Uniform Primary Purpose: The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event. Work Performed: Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware; Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled; Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner; Ensures the servers are ready to serve the meal when its prepared; Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned; Maintain communication with the guest contact person for guest needs; Set-up, operate and dismantle audio-visual equipment; Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment; Able to perform job of Banquet Associate and Banquet Bartender; Able to understand departmental forecasting to ensure appropriate staffing levels; Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory; Ensures service standards are being followed and takes corrective action when they are not; Guide, direct, and motivate banquet staff; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: Previous customer service experience Six months of banquet food service experience Preferred Prior Experience: Prior leadership experience Preferred Education: High School diploma or equivalent Required Licenses/Certification: Food Safety certificate or complete training during initial 90 days. Alcohol certification or complete training during initial 90 days. Physical: Ability to lift, pull and push up to 50 pounds. Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift. Other: Must be flexible to working days, early mornings, evenings, nights, weekends and holidays. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Chateau on the Lake 415 North State Hwy 265 Branson, MO 65616 The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning
40% of our management hires are internal promotions! Invest in Your Future
401(k) plan with company match. Comprehensive Health Coverage
Medical, dental, and vision insurance options. Paid Time Off & Vacation
Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life
Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact
Make a difference through Atrium's community service and volunteer programs. Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: Banquet Manager or All Purpose Manager Equipment: Uniform Primary Purpose: The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by planning and implementing the serving details for the event. Work Performed: Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware; Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled; Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner; Ensures the servers are ready to serve the meal when its prepared; Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned; Maintain communication with the guest contact person for guest needs; Set-up, operate and dismantle audio-visual equipment; Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment; Able to perform job of Banquet Associate and Banquet Bartender; Able to understand departmental forecasting to ensure appropriate staffing levels; Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory; Ensures service standards are being followed and takes corrective action when they are not; Guide, direct, and motivate banquet staff; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: Previous customer service experience Six months of banquet food service experience Preferred Prior Experience: Prior leadership experience Preferred Education: High School diploma or equivalent Required Licenses/Certification: Food Safety certificate or complete training during initial 90 days. Alcohol certification or complete training during initial 90 days. Physical: Ability to lift, pull and push up to 50 pounds. Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift. Other: Must be flexible to working days, early mornings, evenings, nights, weekends and holidays. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.