OneTouch Direct
Customer Chat Representative
Schedule for this position will be - Tuesday - Saturday - 3:00pm - 12:00am - EST Join OneTouch Direct as a Customer Chat Representative in sunny Tampa, FL! Since 1998, we have excelled in providing top-tier contact center solutions for Fortune 500 clients, valuing a vibrant and supportive work culture where our team shines. Your main goal as a Customer Chat Representative is to provide stellar service and help customers through their inquiries with ease. Here's what you'll be doing: Engage with customers through live chat, addressing their questions and concerns professionally. Provide detailed information about products and services that meet customer needs. Utilize great communication skills to recommend solutions, encouraging sales through cross-selling and upselling. Ensure accurate processing of orders and follow-up communications. Create an exceptional customer experience with every interaction.
Schedule for this position will be - Tuesday - Saturday - 3:00pm - 12:00am - EST Join OneTouch Direct as a Customer Chat Representative in sunny Tampa, FL! Since 1998, we have excelled in providing top-tier contact center solutions for Fortune 500 clients, valuing a vibrant and supportive work culture where our team shines. Your main goal as a Customer Chat Representative is to provide stellar service and help customers through their inquiries with ease. Here's what you'll be doing: Engage with customers through live chat, addressing their questions and concerns professionally. Provide detailed information about products and services that meet customer needs. Utilize great communication skills to recommend solutions, encouraging sales through cross-selling and upselling. Ensure accurate processing of orders and follow-up communications. Create an exceptional customer experience with every interaction.