Acadia Healthcare
Patient Account Representative
Cedar Crest Hospital & RTC is looking for a Patient Account Representative to join our team! Must have at least 2 years of experience working collections in a medical/hospital environment. Knowledge of all insurance companies including Medicaid, Tricare, BCBS, Commercial required. Essential Functions: Verify and document detailed patient insurance benefit and eligibility information in HMS, logs and in financial charts for all inpatient and outpatient services. Verify eligibility for all Medicare patients and printout eligibility inquiry. Check in/register patients when needed to include financial counseling, payment collections, etc. Post physician charges into PMC and keep physician logs updated. Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement. Create financial charts for each inpatient and/or outpatient admission. Obtain required patient signatures/data for all services. Collect patient payments as identified. All collected payments must be logged in the designated tracking tools and reconciled. Payment collections must have corresponding receipt in receipt book and must be securely locked until taken to responsible party for deposit. Assist the Business Office by obtaining insurance claim status for unpaid claims when assigned to a claim status project. Education/Experience/Skill Requirements: High School diploma or equivalent required. Two years prior admissions and/or collections experience in a hospital setting required, psychiatric experience preferred. Medical billing experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.
Cedar Crest Hospital & RTC is looking for a Patient Account Representative to join our team! Must have at least 2 years of experience working collections in a medical/hospital environment. Knowledge of all insurance companies including Medicaid, Tricare, BCBS, Commercial required. Essential Functions: Verify and document detailed patient insurance benefit and eligibility information in HMS, logs and in financial charts for all inpatient and outpatient services. Verify eligibility for all Medicare patients and printout eligibility inquiry. Check in/register patients when needed to include financial counseling, payment collections, etc. Post physician charges into PMC and keep physician logs updated. Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement. Create financial charts for each inpatient and/or outpatient admission. Obtain required patient signatures/data for all services. Collect patient payments as identified. All collected payments must be logged in the designated tracking tools and reconciled. Payment collections must have corresponding receipt in receipt book and must be securely locked until taken to responsible party for deposit. Assist the Business Office by obtaining insurance claim status for unpaid claims when assigned to a claim status project. Education/Experience/Skill Requirements: High School diploma or equivalent required. Two years prior admissions and/or collections experience in a hospital setting required, psychiatric experience preferred. Medical billing experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.