Recruit Marks
About the job Application Support Engineer
Application Support Engineer
Location: Dallas, TX or Tampa, FL Contract-to-Hire | Industry: Financial Services Experience Level: Mid-Senior (4+ years)
About the Role
Were seeking a
skilled Application Support Engineer
to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a
contract-to-hire position
for professionals with strong hands-on skills in both application and infrastructure layers.
Key Responsibilities
Analyze, triage, and resolve
critical production alerts and application defects . Own end-to-end
incident resolution and root cause analysis
with a proactive mindset. Review and maintain
knowledge base articles and runbooks
in collaboration with development teams. Support
audit responses ,
BCM documentation , and
disaster recovery execution . Drive
automation
initiatives to reduce manual work in application monitoring and support. Lead and execute
production deployments , including vendor application upgrades. Collaborate closely with internal dev teams to provide feedback into application design. Promote and align with
risk and control processes
throughout daily support activities. Must-Have Qualifications
4+ years of experience
in application support or related IT roles. Strong expertise in: Java/J2EE ,
Oracle/SQL ,
IBM MQ , ServiceNow (SNOW)
/ ITIL processes, Splunk ,
Autosys
Proficient in
Linux/Unix
environments and cloud platforms like
AWS . Solid understanding of
application infrastructure
and troubleshooting methodologies. Bachelors degree preferred (or equivalent technical experience). Preferred Skills
Experience with
Docker/Kubernetes
or other containerization technologies. Familiarity with
IIB
(IBM Integration Bus) and basic
networking concepts . Background in the
Finance & Securities
domain. Passion for transparency, collaborative teamwork, and ongoing learning. Strong documentation, communication, and cross-functional engagement skills. Additional Details
Candidates must be
local to Dallas, TX or Tampa, FL . This is a
W2-only contract-to-hire
role. US Citizens and Green Card holders only.
Application Support Engineer
Location: Dallas, TX or Tampa, FL Contract-to-Hire | Industry: Financial Services Experience Level: Mid-Senior (4+ years)
About the Role
Were seeking a
skilled Application Support Engineer
to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a
contract-to-hire position
for professionals with strong hands-on skills in both application and infrastructure layers.
Key Responsibilities
Analyze, triage, and resolve
critical production alerts and application defects . Own end-to-end
incident resolution and root cause analysis
with a proactive mindset. Review and maintain
knowledge base articles and runbooks
in collaboration with development teams. Support
audit responses ,
BCM documentation , and
disaster recovery execution . Drive
automation
initiatives to reduce manual work in application monitoring and support. Lead and execute
production deployments , including vendor application upgrades. Collaborate closely with internal dev teams to provide feedback into application design. Promote and align with
risk and control processes
throughout daily support activities. Must-Have Qualifications
4+ years of experience
in application support or related IT roles. Strong expertise in: Java/J2EE ,
Oracle/SQL ,
IBM MQ , ServiceNow (SNOW)
/ ITIL processes, Splunk ,
Autosys
Proficient in
Linux/Unix
environments and cloud platforms like
AWS . Solid understanding of
application infrastructure
and troubleshooting methodologies. Bachelors degree preferred (or equivalent technical experience). Preferred Skills
Experience with
Docker/Kubernetes
or other containerization technologies. Familiarity with
IIB
(IBM Integration Bus) and basic
networking concepts . Background in the
Finance & Securities
domain. Passion for transparency, collaborative teamwork, and ongoing learning. Strong documentation, communication, and cross-functional engagement skills. Additional Details
Candidates must be
local to Dallas, TX or Tampa, FL . This is a
W2-only contract-to-hire
role. US Citizens and Green Card holders only.