Waters Corporation
Sr Principal, Business Process Analyst (Software Development)
Waters Corporation, Milford, Massachusetts, us, 01757
Sr Principal, Business Process Analyst (Software Development) Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. As a Sr Principal, Business Process Analyst (Software Development), you will be responsible for delivering step-change improvements in our software development processes. This will require understanding our current state, defining a future-state vision, and working collaboratively as part of a cross-functional team to implement the changes. The goal is to accelerate innovation by enhancing the efficiency and effectiveness of software development teams. Success depends on close collaboration with, and influence over, colleagues across a global organization. This position is ideal for a self-starter comfortable in a dynamic environment with experience in conceptual and analytical problem solving. Responsibilities
Analyze existing software development processes to identify inefficiencies, bottlenecks, and areas for improvement. Collaborate with engineering, product, and QA teams to capture requirements and map end-to-end development workflows. Develop and document standardized best practices, process flows, and SOPs for the software development lifecycle (SDLC). Recommend and implement process improvements to increase development velocity, code quality, and team collaboration. Supervise and measure KPIs related to development efficiency, such as cycle time, lead time, and deployment frequency. Facilitate continuous improvement initiatives like Agile retrospectives, root cause analyses, and process audits. Work closely with DevOps and tooling teams to streamline CI/CD pipelines and automate workflows. Support Agile transformation by aligning teams with Scrum, Kanban, or other frameworks and tracking progress. Ensure compliance with internal policies and industry standards for secure, maintainable, and scalable development. Act as a liaison between business partners and technical teams to align process improvements with strategic goals. Qualifications
10+ years of experience in business process analysis, focusing on software development and IT operations. Deep understanding of software development methodologies (Agile, Scrum, SAFe, DevOps, Waterfall). Proven track record of leading large-scale process improvement initiatives in software engineering environments. Strong analytical and problem-solving skills, with experience using tools like BPMN for process mapping. Familiarity with software development tools such as Jira, Confluence, Git, and CI/CD platforms. Experience working with cross-functional teams including product management, engineering, QA, and DevOps. Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels. Certifications such as Lean Six Sigma, PMP, CBAP, or Agile (e.g., SAFe Agilist, CSM) preferred. Strong business acumen and ability to align technical process improvements with organizational goals and KPIs. Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, or a related field. Company Description Waters Corporation (NYSE: WAT) is the world's leading specialty measurement company, pioneering innovations in chromatography, mass spectrometry, and thermal analysis for over 60 years. With approximately 8,000 employees worldwide, Waters operates in 35 countries, including 15 manufacturing facilities, with products available in over 100 countries. We focus on enabling significant advancements in healthcare, environmental management, food safety, and water quality. At Waters, our employees unlock their potential and are driven by purpose. We strive to improve daily, solve problems, and innovate to transform human health and well-being. We value diversity and inclusion as fundamental to our success and are committed to equal employment opportunities for all. Key Words #LI-Hybrid, Software, SDLC, Process, Agile
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Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. As a Sr Principal, Business Process Analyst (Software Development), you will be responsible for delivering step-change improvements in our software development processes. This will require understanding our current state, defining a future-state vision, and working collaboratively as part of a cross-functional team to implement the changes. The goal is to accelerate innovation by enhancing the efficiency and effectiveness of software development teams. Success depends on close collaboration with, and influence over, colleagues across a global organization. This position is ideal for a self-starter comfortable in a dynamic environment with experience in conceptual and analytical problem solving. Responsibilities
Analyze existing software development processes to identify inefficiencies, bottlenecks, and areas for improvement. Collaborate with engineering, product, and QA teams to capture requirements and map end-to-end development workflows. Develop and document standardized best practices, process flows, and SOPs for the software development lifecycle (SDLC). Recommend and implement process improvements to increase development velocity, code quality, and team collaboration. Supervise and measure KPIs related to development efficiency, such as cycle time, lead time, and deployment frequency. Facilitate continuous improvement initiatives like Agile retrospectives, root cause analyses, and process audits. Work closely with DevOps and tooling teams to streamline CI/CD pipelines and automate workflows. Support Agile transformation by aligning teams with Scrum, Kanban, or other frameworks and tracking progress. Ensure compliance with internal policies and industry standards for secure, maintainable, and scalable development. Act as a liaison between business partners and technical teams to align process improvements with strategic goals. Qualifications
10+ years of experience in business process analysis, focusing on software development and IT operations. Deep understanding of software development methodologies (Agile, Scrum, SAFe, DevOps, Waterfall). Proven track record of leading large-scale process improvement initiatives in software engineering environments. Strong analytical and problem-solving skills, with experience using tools like BPMN for process mapping. Familiarity with software development tools such as Jira, Confluence, Git, and CI/CD platforms. Experience working with cross-functional teams including product management, engineering, QA, and DevOps. Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels. Certifications such as Lean Six Sigma, PMP, CBAP, or Agile (e.g., SAFe Agilist, CSM) preferred. Strong business acumen and ability to align technical process improvements with organizational goals and KPIs. Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, or a related field. Company Description Waters Corporation (NYSE: WAT) is the world's leading specialty measurement company, pioneering innovations in chromatography, mass spectrometry, and thermal analysis for over 60 years. With approximately 8,000 employees worldwide, Waters operates in 35 countries, including 15 manufacturing facilities, with products available in over 100 countries. We focus on enabling significant advancements in healthcare, environmental management, food safety, and water quality. At Waters, our employees unlock their potential and are driven by purpose. We strive to improve daily, solve problems, and innovate to transform human health and well-being. We value diversity and inclusion as fundamental to our success and are committed to equal employment opportunities for all. Key Words #LI-Hybrid, Software, SDLC, Process, Agile
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