Kohl's
Role Specific Information
Required Noon-9pm Weekend Availability
Job Description
Preferred 10am - 5pm Availability
About the Role
Join our dynamic team as a Part-Time Sales Associate, where you will play a key role in providing outstanding customer service, ensuring smooth transactions, and enhancing the shopping experience.
What You'll Do
Greet and assist customers with product inquiries and services, operate a cash register, and accurately handle various payment methods.
Deliver courteous and efficient service by following company standards in point-of-sale and customer service processes.
Achieve personal sales goals, including credit and loyalty sign-ups.
Ensure inventory accuracy by completing all required point-of-sale and merchandise handling tasks.
Support the onboarding and training of new team members on best practices and point-of-sale procedures according to Kohl's brand standards.
Participate in daily operational activities such as cash balancing and supply replenishment.
All associates at Kohl's are expected to:
Act with integrity and honesty, fostering a collaborative and inclusive environment.
Apply good judgment in decision-making processes, collaborating with relevant partners when necessary.
Anticipate customer needs, providing effective resolutions to any issues.
Handle multiple tasks within set timelines.
Adhere to the company's policies and safety standards.
Remain receptive and responsive to guidance from supervisors and other team members.
Take on additional responsibilities as needed.
What Skills You Have
Required:
Strong customer service skills with attention to detail and the ability to multitask.
Effective verbal and written communication skills.
No prior retail experience is necessary.
Must be at least 16 years old.
Flexible availability to work days, nights, weekends, and holidays.
Preferred:
Experience in retail or service industries with direct customer interaction.
Essential Functions
To be successful in this role, you'll be required to perform the following essential functions:
Execute all duties listed in the