Northeastern University
Business Solutions Analyst – SaaS Applications
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Business Solutions Analyst – SaaS Applications
role at
Northeastern University Business Solutions Analyst – SaaS Applications
Join to apply for the
Business Solutions Analyst – SaaS Applications
role at
Northeastern University Get AI-powered advice on this job and more exclusive features. Business Solutions Analyst – SaaS Applications About the Opportunity JOB SUMMARY Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions. This role acts as a strategic liaison between Finance business stakeholders, IT, and software vendors, ensuring that SaaS solutions are aligned with Finance organizational goals and deliver maximum value. Also providing support for the continuous improvement associated with feature releases, upgrades, and enhancements. MINIMUM QUALIFICATIONS Bachelor’s degree in Finance, Information Systems, Business, or a related field. 2+ years of experience with SaaS platforms Strong analytical and project management skills. Experience with platforms such as Workday, ServiceNow, Jaeggar, Transact, Concur, or similar. Excellent communication and stakeholder engagement skills. KEY RESPONSIBILITIES & ACCOUNTABILITIES Support business solutions focused on Finance business processes in SaaS application delivery and support. Oversee the lifecycle of requests, including requirements gathering, system configuration, testing, implementation, and ongoing optimization. Including feature releases, enhancements, and upgrades Partner with stakeholders across NU departments (e.g., HR, Finance, Operations) to translate business needs into functional technology solutions. Collaborate with IT and vendor teams to support system integrations, upgrades, and new feature rollouts. Define and monitor tickets from ServiceNow to ensure problem resolution and SLA maintained. Collaborate and support on the development of documentation, training materials, and change management plans to support system adoption. Stay current on industry trends and best practices in SaaS technology and digital transformation. Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit-eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life insurance, retirement, as well as commuting & transportation benefits. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills, as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Finance, and Analyst Industries Higher Education, Information Services, and Data Infrastructure and Analytics Referrals increase your chances of interviewing at Northeastern University by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Child care support Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Business Solutions Analyst” roles.
Boston, MA $62,000.00-$85,000.00 12 hours ago Bedford, MA $105,000.00-$110,000.00 6 days ago North Andover, MA $60,000.00-$80,000.00 4 days ago Scientific Business Analyst- Boston or Bay Area
Scientific Business Analyst- Boston or Bay Area
Bedford, MA $130,000.00-$140,000.00 1 week ago Senior Business Analyst - Product Lifecycle Management (PLM) - Hybrid - MA - No C2Cq
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Somerville, MA $61,609.60-$88,004.80 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Business Solutions Analyst – SaaS Applications
role at
Northeastern University Business Solutions Analyst – SaaS Applications
Join to apply for the
Business Solutions Analyst – SaaS Applications
role at
Northeastern University Get AI-powered advice on this job and more exclusive features. Business Solutions Analyst – SaaS Applications About the Opportunity JOB SUMMARY Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions. This role acts as a strategic liaison between Finance business stakeholders, IT, and software vendors, ensuring that SaaS solutions are aligned with Finance organizational goals and deliver maximum value. Also providing support for the continuous improvement associated with feature releases, upgrades, and enhancements. MINIMUM QUALIFICATIONS Bachelor’s degree in Finance, Information Systems, Business, or a related field. 2+ years of experience with SaaS platforms Strong analytical and project management skills. Experience with platforms such as Workday, ServiceNow, Jaeggar, Transact, Concur, or similar. Excellent communication and stakeholder engagement skills. KEY RESPONSIBILITIES & ACCOUNTABILITIES Support business solutions focused on Finance business processes in SaaS application delivery and support. Oversee the lifecycle of requests, including requirements gathering, system configuration, testing, implementation, and ongoing optimization. Including feature releases, enhancements, and upgrades Partner with stakeholders across NU departments (e.g., HR, Finance, Operations) to translate business needs into functional technology solutions. Collaborate with IT and vendor teams to support system integrations, upgrades, and new feature rollouts. Define and monitor tickets from ServiceNow to ensure problem resolution and SLA maintained. Collaborate and support on the development of documentation, training materials, and change management plans to support system adoption. Stay current on industry trends and best practices in SaaS technology and digital transformation. Additional Information Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit-eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life insurance, retirement, as well as commuting & transportation benefits. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills, as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology, Finance, and Analyst Industries Higher Education, Information Services, and Data Infrastructure and Analytics Referrals increase your chances of interviewing at Northeastern University by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Child care support Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Business Solutions Analyst” roles.
Boston, MA $62,000.00-$85,000.00 12 hours ago Bedford, MA $105,000.00-$110,000.00 6 days ago North Andover, MA $60,000.00-$80,000.00 4 days ago Scientific Business Analyst- Boston or Bay Area
Scientific Business Analyst- Boston or Bay Area
Bedford, MA $130,000.00-$140,000.00 1 week ago Senior Business Analyst - Product Lifecycle Management (PLM) - Hybrid - MA - No C2Cq
Boston, MA $120,000.00-$120,000.00 5 days ago Senior Information Technology Business Analyst
Scientific Business Analyst, Scientific AI- Boston
Somerville, MA $92,102.40-$134,056.00 23 hours ago Westwood, MA $95,000.00-$105,000.00 2 weeks ago Quincy, MA $41,600.00-$66,560.00 1 day ago Information Technology Business Analyst (W2 Only)
Somerville, MA $61,609.60-$88,004.80 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr