Kuehne+Nagel
QuickSTAT Air Logistics Healthcare Operational Care Specialist
Kuehne+Nagel, Jamaica, New York, United States, 11406
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
?
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Air Logistics Healthcare Operational Care Specialist to join our Air Logistics team
How you create impact
Track and trace shipments thru alarm management and checkpoint verification at key milestones.
Communicate effectively with QuickSTAT vendors (service partners and airlines / carriers to ensure that the needs of QuickSTAT customers are being satisfied consistently.
To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the Commercial Business Development (BD) team to ensure maximum client satisfaction.
To identify discrepancies and escalate issues to the Management and update clients in conjunction with Customer Service.
To ensure all time and temperature requirements are maintained during transit.
Shared responsibility for the overview of the department mailbox to include the receipt of new bookings and internal inquiries.
Dealing with telephone inquiries from both internal and external departments accurately and efficiently.
Keeping the Management Team advised of potential confirmed issues as they arise.
What we would like you to bring
Comprehensive knowledge of temperature-controlled packaging and monitoring devices available to support the biopharmaceutical industry
Reliability and Dependability (primary)
Computer proficiency (MS Office or related programs essential)
Excellent phone, writing and time management skills
Ability to work successfully under pressure
Decision-making ability
Flexibility- must be able to work off hour schedules (i.e. other than 9-5 Mon to Fri) as well as some holidays when requested
Problem analysis and problem-solving
Teamwork skills and strong self-motivation ability
Good numeric / financial ability
Excellent communication skills
Planning and organizing
Self-motivated with demonstrated initiative
Excellent working understanding of world geography, time zones and world commerce regulations
Air Courier or Freight Industry background
Specialization in Biopharm or cold chain transportation
Background in health care or Biopharmaceutical industry
Operations background in related industries.
Import / Export / Warehouse & Transport
Clinical Trial Logistics including temperature control packaging, shipping and/or regulatory requirements
GDP training and qualifications specific to transportation
IATA Dangerous Goods by Air Certification
High School Diploma or equivalent
Minimum of 1 year of Desirable experience preferred
IT / Computer literacy qualifications
Must demonstrate excellent written and oral English skills
Fluency in second language desirable.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $21 and $24. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. #LI-SB1
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
?
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Air Logistics Healthcare Operational Care Specialist to join our Air Logistics team
How you create impact
Track and trace shipments thru alarm management and checkpoint verification at key milestones.
Communicate effectively with QuickSTAT vendors (service partners and airlines / carriers to ensure that the needs of QuickSTAT customers are being satisfied consistently.
To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the Commercial Business Development (BD) team to ensure maximum client satisfaction.
To identify discrepancies and escalate issues to the Management and update clients in conjunction with Customer Service.
To ensure all time and temperature requirements are maintained during transit.
Shared responsibility for the overview of the department mailbox to include the receipt of new bookings and internal inquiries.
Dealing with telephone inquiries from both internal and external departments accurately and efficiently.
Keeping the Management Team advised of potential confirmed issues as they arise.
What we would like you to bring
Comprehensive knowledge of temperature-controlled packaging and monitoring devices available to support the biopharmaceutical industry
Reliability and Dependability (primary)
Computer proficiency (MS Office or related programs essential)
Excellent phone, writing and time management skills
Ability to work successfully under pressure
Decision-making ability
Flexibility- must be able to work off hour schedules (i.e. other than 9-5 Mon to Fri) as well as some holidays when requested
Problem analysis and problem-solving
Teamwork skills and strong self-motivation ability
Good numeric / financial ability
Excellent communication skills
Planning and organizing
Self-motivated with demonstrated initiative
Excellent working understanding of world geography, time zones and world commerce regulations
Air Courier or Freight Industry background
Specialization in Biopharm or cold chain transportation
Background in health care or Biopharmaceutical industry
Operations background in related industries.
Import / Export / Warehouse & Transport
Clinical Trial Logistics including temperature control packaging, shipping and/or regulatory requirements
GDP training and qualifications specific to transportation
IATA Dangerous Goods by Air Certification
High School Diploma or equivalent
Minimum of 1 year of Desirable experience preferred
IT / Computer literacy qualifications
Must demonstrate excellent written and oral English skills
Fluency in second language desirable.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $21 and $24. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. #LI-SB1
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.