Hilton Worldwide, Inc.
Director of Hotel Operations - Hilton Garden Inn Hattiesburg
Hilton Worldwide, Inc., Hattiesburg, Mississippi, United States, 39400
Job Description - Director of Hotel Operations - Hilton Garden Inn Hattiesburg (HOT0BR4L)
Job Number:
HOT0BR4L Work Location
Hilton Garden Inn Hattiesburg 133 Plaza Drive Hattiesburg, MS 39402 A Director of Hotel Operations is responsible for assisting the General Manager in managing daily hotel operations to deliver outstanding guest service and ensure financial profitability. What will I be doing?
As the Director of Hotel Operations, your responsibilities include: Leading and managing daily hotel operations, including budgeting, forecasting, strategic planning, and standards compliance. Overseeing service quality, operational efficiency, guest satisfaction, and financial performance. Identifying operational gaps and implementing corrective measures. Managing the hotel's quality processes, including communication of goals, team empowerment, service recovery, and satisfaction measurement. Monitoring and developing team members, especially department heads and managers, through supervision, training, evaluations, and recognition. Recruiting, interviewing, and training staff. What are we looking for?
Hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, and success. We value: Hospitality: Passion for delivering exceptional guest experiences. Integrity: Doing the right thing always. Leadership: Leading in our industry and communities. Teamwork: Collaborating effectively. Ownership: Taking responsibility for actions. Now: Operating with urgency and discipline. Additionally, we seek candidates demonstrating: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton is a global hospitality leader, offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to providing exceptional guest experiences worldwide, guided by our vision to "fill the earth with the light and warmth of hospitality." Our Team Members are central to this mission, creating remarkable experiences every day.
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HOT0BR4L Work Location
Hilton Garden Inn Hattiesburg 133 Plaza Drive Hattiesburg, MS 39402 A Director of Hotel Operations is responsible for assisting the General Manager in managing daily hotel operations to deliver outstanding guest service and ensure financial profitability. What will I be doing?
As the Director of Hotel Operations, your responsibilities include: Leading and managing daily hotel operations, including budgeting, forecasting, strategic planning, and standards compliance. Overseeing service quality, operational efficiency, guest satisfaction, and financial performance. Identifying operational gaps and implementing corrective measures. Managing the hotel's quality processes, including communication of goals, team empowerment, service recovery, and satisfaction measurement. Monitoring and developing team members, especially department heads and managers, through supervision, training, evaluations, and recognition. Recruiting, interviewing, and training staff. What are we looking for?
Hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, and success. We value: Hospitality: Passion for delivering exceptional guest experiences. Integrity: Doing the right thing always. Leadership: Leading in our industry and communities. Teamwork: Collaborating effectively. Ownership: Taking responsibility for actions. Now: Operating with urgency and discipline. Additionally, we seek candidates demonstrating: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton is a global hospitality leader, offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to providing exceptional guest experiences worldwide, guided by our vision to "fill the earth with the light and warmth of hospitality." Our Team Members are central to this mission, creating remarkable experiences every day.
#J-18808-Ljbffr