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Nelson Mazda Cool Springs

Client Advisor (Auto Sales)

Nelson Mazda Cool Springs, Franklin, Tennessee, us, 37068

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About the Opportunity At Nelson Mazda Cool Springs, we’re redefining the car buying experience. As a

Client Advisor , you’ll deliver a professional, pressure-free experience focused on

customer satisfaction—not commission . If you’re passionate about helping people, thrive in a team environment, and are motivated to grow - we want to hear from you.

What You'll Get

Base pay of $4,000 per month (non-commissioned) plus Bonus

New car allowance with Mazda

Paid Time Off (PTO) begins accruing after 90 days

401(k) with up to 6% company match $1 for $1!

Health, dental, and vision insurance available

Volunteer Time Off (VTO) given on 1st day of employment

Consistent, predictable schedule: Saturdays required, closed Sundays

Ongoing training and support to help you succeed

What You’ll Do

Guide guests through a world-class, transparent car buying experience

Respond to internet and phone inquiries and schedule showroom appointments

Make 45+ outbound calls daily to follow up with leads and prospects

Conduct vehicle walkarounds and deliver expert-level product presentations

Log all customer interactions in CRM and dealership systems

Prepare vehicles and customer info for upcoming appointments

Assist with showroom appearance, lot organization, and guest hospitality

Stay current on Mazda models, news, and competitive vehicle offerings

What We’re Looking For

Strong communication and customer service skills

Positive attitude and a team-oriented mindset

Ability to multitask in a fast-paced environment

Comfortable using technology and CRM platforms

Valid driver’s license and clean driving record

Retail or sales experience preferred, but not required

What Success Looks Like

13 vehicles sold monthly (rolling 90-day average)

95%+ customer satisfaction index (MBEP score)

High conversion rate of internet and phone leads

Strong performance in optional protection and service product offerings

Completion of all Mazda certifications and training

About Us At Nelson Mazda Cool Springs, we live the

Nelson Difference —treating every customer like family and every team member with respect. We’re proud to foster a workplace where collaboration, integrity, and professional growth are front and center.

Apply Now Submit your application today and take the next step in your automotive career with a team that values people over pressure.

EEOC Statement Nelson Mazda Cool Springs is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe that diversity strengthens our team and allows us to better serve our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We are dedicated to providing reasonable accommodations to individuals with disabilities in the application and hiring process, and to ensure equal opportunities throughout employment.