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Burtch Works

Business Analyst

Burtch Works, Cleveland, Ohio, us, 44101

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Burtch Works Job Title:

Business Analyst

Location:

Hybrid (Brooklyn/Cleveland, OH)

About The Company

We are a digital-forward financial organization committed to optimizing application capabilities and streamlining business processes through innovation and collaboration. Our culture emphasizes agility, teamwork, and continuous improvement, offering opportunities to contribute meaningfully to high-impact initiatives. Join a team that is reshaping the digital commercial banking experience through technology and user-centered design.

Job Summary

We are looking for two

Business Analysts

to join our

Commercial Banking Digital Platform

team. The ideal candidates will bring at least five years of business analysis experience, a deep understanding of Agile practices, and a strong ability to independently elicit, analyze, and document requirements. This role will focus on supporting our digital banking platform, optimizing user experience, and collaborating cross-functionally with stakeholders to deliver meaningful system enhancements.

Key Responsibilities

Support Agile Development: Work in a Scrum environment supporting the Commercial Banking Digital Platform (KeyNavigator) to deliver new features and system optimizations. Gather and Document Requirements: Independently lead requirements gathering sessions, translating business needs into user stories, use cases, and detailed functional/technical documentation. Optimize Business Processes: Evaluate existing processes, identify improvement areas, and recommend and implement optimized solutions. Collaborate Across Teams: Work closely with development, QA, and business stakeholders to ensure alignment of application features with business goals. Support Testing Activities: Participate in and support user acceptance testing (UAT), ensuring quality, user satisfaction, and release readiness. Ensure Compliance and Security: Understand risk management and IT process standards, escalating concerns to appropriate teams when needed.

Requirements

Education: Not specified (Bachelors degree preferred in IT / Computer Science) Experience: Minimum of 5 years in business analysis Proven experience eliciting business and technical requirements Demonstrated experience in generating use cases, requirements, and acceptance criteria Skills: Strong analytical and documentation skills Excellent written and verbal communication Ability to work independently and collaboratively Certifications: Not required Other: Familiarity with Agile practices and tools like Jira and Confluence

Preferred Qualifications

Bachelors degree in IT, Computer Science, or related field Experience with vendor system integration Experience in data conversion and data visualization techniques Hands-on exposure to Agile methodologies (Scrum, Kanban) Previous experience with Jira/Confluence

Benefits

Competitive Salary: $50/hour (Pay Rate) Health and Wellness: Benefits may be offered through third-party agencies depending on engagement terms Work-Life Balance: Project-based flexibility and remote work options Professional Development: Opportunity to work on high-visibility initiatives within a digital banking platform Additional Perks: Exposure to enterprise-level Agile transformation and cross-functional collaboration Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

Research, Analyst, and Information Technology Industries

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