State of California
Supervising Program Technician II - Los Angeles Office
State of California, Sacramento, California, United States, 95828
The California Secretary of State is seeking a qualified applicant to fill a permanent, full-time Supervising Program Technician II position in the Los Angeles Regional Office. Under the general direction of the Staff Services Manager I and/or Section Manager, the incumbent works with a high level of independence and trains, plans, organizes and directs the work of a moderate sized staff. Duties encompass the following:
Program Management -Directs, monitors, and evaluates the work of the staff and maintains performance standards within the unit. Interacts professionally with the public, via the telephone, mail, email and in person regarding filing documents and/or information requests, difficult questions or general inquiries. Trains new employees.
Personnel Relations - Ensures that employees abide by the Agency and Division policies and procedures, civil service practices and policies, and the mission of the Secretary of State's office. Maintaining accurate attendance records, scheduling counseling meetings with employees, preparing memos and disciplinary actions and handling complaints as they arise. Conducts employee evaluations, initiates letters of commendation, schedules meetings with employees to encourage, motivate and provide opportunities for individual development. Reviews and approves Personnel Action forms and timesheets.
Coordination & Outreach - Prepares technical responses to difficult and sensitive correspondence where research, analysis and interpretation of statute or regulations are needed. Performs sensitive, difficult, and complex assignments, taking the most difficult and complex to the Staff Services Manager I and/or Section Manager.
Operational Review -Monitors equipment and assists with evaluating the need for new equipment and the specifications necessary. Prepares weekly and monthly activity report summarizing the unit's workload statistics and oversees records maintenance. Assists in modifying, revising, and storing forms and documents.
Administrative -Participates in the scheduling and interviewing of candidates to fill vacancies within the unit and makes recommendations for the selection of staff. Oversees office supply orders and orders for repair service of equipment.
Performs other duties as required.
Desirable Qualifications:
Have good working knowledge of the effective principles of supervision Candidates should have a good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines Excellent problem resolution skills Possess strong leadership and interpersonal skills Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.) Candidate should be able to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships Demonstrates the ability to take initiative, be flexible, work independently, and have the willingness to learn new duties Handle sensitive and confidential information with tact and diplomacy Maintain regular, consistent, and predictable attendance in the performance of these specific functions
You will find additional information about the job in the Duty Statement .
Working Conditions The incumbent must be able to work in the office Monday - Friday from 8:00 A.M. - 5:00 P.M. Due to the nature of this position, teleworking and alternate work week schedules are not available.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
SUPERVISING PROGRAM TECHNICIAN II Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-486863
Position #(s): 785-403-9925-XXX
Working Title: Supervising Program Technician II - Los Angeles Office
Classification: SUPERVISING PROGRAM TECHNICIAN II $4,375.00 - $5,482.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Los Angeles County
Telework: In Office
Job Type: Permanent, Full Time
Facility: LA Office
Department Information
The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity. Located in downtown Los Angeles near the vibrant historic core of the city, the Los Angeles office is located in the Ronald Reagan Building, near lovely parks, restaurants, and retail centers, with bus and metro stops within walking distance of the building, and additional on-site amenities including a childcare center.
For more information about the SOS, please visit sos.ca.gov .
Special Requirements Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: CalCareers .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/15/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Secretary of State Attn: Leah Mikol 1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Secretary of State LA Office
300 South Spring Street, Room 12513
Los Angeles , CA 90013 Please drop off application packages at the Information Desk with attention to: Robert Tcheng. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Leah Mikol (916) 695-1153 lmikol@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sarah Bielski (916) 653-6974 sbielski@sos.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Desirable Qualifications:
Have good working knowledge of the effective principles of supervision Candidates should have a good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines Excellent problem resolution skills Possess strong leadership and interpersonal skills Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.) Candidate should be able to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships Demonstrates the ability to take initiative, be flexible, work independently, and have the willingness to learn new duties Handle sensitive and confidential information with tact and diplomacy Maintain regular, consistent, and predictable attendance in the performance of these specific functions
You will find additional information about the job in the Duty Statement .
Working Conditions The incumbent must be able to work in the office Monday - Friday from 8:00 A.M. - 5:00 P.M. Due to the nature of this position, teleworking and alternate work week schedules are not available.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
SUPERVISING PROGRAM TECHNICIAN II Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-486863
Position #(s): 785-403-9925-XXX
Working Title: Supervising Program Technician II - Los Angeles Office
Classification: SUPERVISING PROGRAM TECHNICIAN II $4,375.00 - $5,482.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Los Angeles County
Telework: In Office
Job Type: Permanent, Full Time
Facility: LA Office
Department Information
The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity. Located in downtown Los Angeles near the vibrant historic core of the city, the Los Angeles office is located in the Ronald Reagan Building, near lovely parks, restaurants, and retail centers, with bus and metro stops within walking distance of the building, and additional on-site amenities including a childcare center.
For more information about the SOS, please visit sos.ca.gov .
Special Requirements Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: CalCareers .
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 8/15/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Secretary of State Attn: Leah Mikol 1500 11th St - 4th Floor - Suite 475
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Secretary of State LA Office
300 South Spring Street, Room 12513
Los Angeles , CA 90013 Please drop off application packages at the Information Desk with attention to: Robert Tcheng. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Leah Mikol (916) 695-1153 lmikol@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Sarah Bielski (916) 653-6974 sbielski@sos.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.