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CAMC Health System

Lead Wait Staff - NUTRITION SERVICES - The Village at Heritage Point

CAMC Health System, Morgantown, West Virginia, United States, 26501

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Job Summary

Assists with dining room guest relations and dining room seating, table arrangement and catering/special event setup.Waits tables as assigned. Maintains serving areas, dining room and kitchen prep areas in a neat, clean, safe and orderlymanner. In absence of Dining Room Supervisor, functions as lead person for resident concerns, issues and questions,accepts catering requests, assists with Meal Credit database and wait staff orientation and training. Interacts withresidents in a variety of ways and settings, including social, recreational, diversional and/or vocational ways.

Responsibilities

Meal Service Maintains reservation log by receiving calls from residents. Provides Tray Service as requested. Prepares dining rooms for meals, i.e., arranges menus, folds napkins, fills water glasses and breadbaskets, etc. Takes menu orders from residents and guests in a customer service-focused manner. Coordinates with cooks to ensure proper food temperature, presentation and portion size for thecustomer. Serves and clears meals in a friendly, professional and timely manner, using proper serving etiquette. Is alert to customer needs and preferences. Busses tables in accordance with established standards. Resets tables promptly and neatly, ensuring a clean and attractive setting. Shines silverware from dishwasher. Performs assigned preparation work (i.e. coffee stations, salads). Accurately communicates food orders to Cooks in a timely fashion.

Catering/Special Events/Buffets In the absence of the Dining Room Supervisor, meets with customers to plan special/catered eventsand communicates with the Director. Assists with decorations, costumes, uniforms, etc., consistent with the event, i.e., celebrations,seasonal, theme events, etc. Sets up and serves special events, ensuring high quality/elegant standards are followed. Tears down functions when over and returns equipment, supplies, etc. to designated storage areas. Cleans, vacuums and otherwise restores areas to standard setup.

Sanitation and Cleaning Responsibilities Exhibits knowledge of Mon County Health department proper food handling methods and sanitation procedures. Consistently takes all required sanitation precautions, such as routinely washing hands, etc. Always follows professional standards with regard to personal hygiene and protective attire (gloves,hair covering, apron, uniform, shoes, socks and stockings). Completes regular cleaning duties in kitchen, dining rooms, pantry and storage areas as assignedand within deadlines established. Maintains dining room in a neat, clean, safe and orderly fashion. Operates, maintains and cleans kitchen equipment, per supervisor instruction.

Performs Other Duties as Required Attends mandatory in-services, staff meetings, and actively participates in self-education withinestablished timeframes. Maintains required job knowledge. Identifies appropriate cases of abuse and neglect and demonstrates knowledge of mandatoryreporting requirements. Attends a minimum of 4 staff meetings per year. Renews certifications in a timely manner. Performs other duties as required.

Knowledge, Skills & Abilities

Medium Work: Frequent lifting and/or carrying of objects weighing up to 25 lbs with a maximum lifting of 50 lbs.

Knowledge of commercial kitchen practices and procedures and/or oneyear prior cook experience preferred. Must be able to read, write, speak and understand english. Ability to understand VHPand department policies and procedures and operate departmental equipment ability obtained through on- the-job training.Effective interpersonal communication skills in order to maintain cooperative work relationships. Must be able to follow oraland written instructions.

Education • High School Diploma or GED (Required)

Work Schedule:

Varies

Status:

Full Time Regular 1.0

Location:

The Village at Heritage Point

Location of Job:

WV:Morgantown:The Village at Heritage Point