American Water Works
Administrative Operations Support Rep
American Water Works, West Lafayette, Indiana, United States, 47906
Administrative Operations Support Rep
Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance. Key Accountabilities
Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers. (30%) Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. (30%) Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis (30%) Performs other duties as assigned. (10%) Knowledge/Skills
Advanced knowledge of office procedures. Advanced math knowledge. Advanced knowledge of water distribution systems and water and wastewater field operations. Advanced working knowledge of computer programs. Advanced knowledge of network and maintenance related issues. Advanced knowledge of company billing guidelines and state billing regulations. Experience/Education
High School Diploma or GED required. Minimum of 2 - 5 years related clerical experience required. Work Environment
General office environment. In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items. Travel Requirements
None or minimal travel. Competencies
Champions safety Customer obsessed Cultivates innovation Nimble learning Drives results Collaborates
Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance. Key Accountabilities
Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits. Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs. Maintains financial and/or other business records, journals and ledgers. (30%) Interacts with internal/external customers regarding various issues and provides any additional assistance. Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. (30%) Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Advantex and Orcom. Compiles and reviews numerous essential reports on a daily/weekly/monthly basis (30%) Performs other duties as assigned. (10%) Knowledge/Skills
Advanced knowledge of office procedures. Advanced math knowledge. Advanced knowledge of water distribution systems and water and wastewater field operations. Advanced working knowledge of computer programs. Advanced knowledge of network and maintenance related issues. Advanced knowledge of company billing guidelines and state billing regulations. Experience/Education
High School Diploma or GED required. Minimum of 2 - 5 years related clerical experience required. Work Environment
General office environment. In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items. Travel Requirements
None or minimal travel. Competencies
Champions safety Customer obsessed Cultivates innovation Nimble learning Drives results Collaborates