Reimagined Parking
Overnight Shuttle Dispatcher Supervisor - Anchorage Airport
Reimagined Parking, Anchorage, Alaska, United States, 99501
Shuttle Dispatcher Supervisor
Position: Shuttle Dispatcher Supervisor Location: Anchorage International Airport Pay: $22/hour Schedule: 11pm to 7am (The availability to work weekends is required) A valid driver's license is required for this role. The Dispatcher Supervisor supervises and coordinates all training of all positions for the entire operation, ensuring the highest standards of customer service and efficiency are achieved. This position is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Dispatcher works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are always met as well as adhering to state and local laws. The Dispatcher will handle all issues while the Manager is not on-site. Key Responsibilities
Provides oversight of Shuttle Bus service using a variety of reporting methods and radio communications. Monitors availability of vehicles and manpower for the operations on a daily basis. Creates reports and compiles all necessary documentation both current and historical relating to daily bus operations. Supports and provides direction per the locations policies and procedures for bus operations to maintain service reliability. Must be able to accurately predict the movement and arrival of shuttle buses using the tools provided. Responds to the changes and demands of the customer volume to create solutions that support the service model required. Interface with internal personnel such as the maintenance department, Customer Service Reps, Supervisors and Managers to ensure the achievement of the division goals. Skills, Knowledge and Expertise
Must have a valid drivers license Must have at least one(1) years' experience in a recent and relevant transportation position. Must be able and willing to work all shifts and all days including Holidays. The ideal candidate would have experience in a bus or shuttle bus operation; specifically, as it relates to passenger movement in a public or private operation. The qualified candidate must be able to work independently and proactively and will have strong written and verbal skills. Must show proficiency in using a computer, working in Excel and Word documents. Knowledge of company policy assures that the Dispatcher is using consistent measures to assess a drivers activity Have operational knowledge of devices such as Computers, Printers, Two-way radios, Telephones, Cell-phones, Digital cameras, Measuring wheels, Fax machine, Lap top computer, Electronic Tablet Candidate shall possess working knowledge of the transportation requirements of the Americans with Disabilities Act of 1990 (as amended) and other related legislation and regulation If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity. Benefits
Comprehensive Medical, Dental, and Vision Plans. Life and Disability Insurance 401K Plan with Generous Employer Match and Immediate Vesting Generous Paid Time Off (PTO) About Reimagined Parking
The Reimagined Parking family of nationally recognized brandsImpark, Lanier, Republic Parking, AmeriPark, and ParkOneis the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at
https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf
. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage:
https://calcivilrights.ca.gov/fair-chance-act/ Our Hiring Process
Stage 1: Internal Review Stage 2: Phone Screen Stage 3: On-site Interview Stage 4: Hired
Position: Shuttle Dispatcher Supervisor Location: Anchorage International Airport Pay: $22/hour Schedule: 11pm to 7am (The availability to work weekends is required) A valid driver's license is required for this role. The Dispatcher Supervisor supervises and coordinates all training of all positions for the entire operation, ensuring the highest standards of customer service and efficiency are achieved. This position is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Dispatcher works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are always met as well as adhering to state and local laws. The Dispatcher will handle all issues while the Manager is not on-site. Key Responsibilities
Provides oversight of Shuttle Bus service using a variety of reporting methods and radio communications. Monitors availability of vehicles and manpower for the operations on a daily basis. Creates reports and compiles all necessary documentation both current and historical relating to daily bus operations. Supports and provides direction per the locations policies and procedures for bus operations to maintain service reliability. Must be able to accurately predict the movement and arrival of shuttle buses using the tools provided. Responds to the changes and demands of the customer volume to create solutions that support the service model required. Interface with internal personnel such as the maintenance department, Customer Service Reps, Supervisors and Managers to ensure the achievement of the division goals. Skills, Knowledge and Expertise
Must have a valid drivers license Must have at least one(1) years' experience in a recent and relevant transportation position. Must be able and willing to work all shifts and all days including Holidays. The ideal candidate would have experience in a bus or shuttle bus operation; specifically, as it relates to passenger movement in a public or private operation. The qualified candidate must be able to work independently and proactively and will have strong written and verbal skills. Must show proficiency in using a computer, working in Excel and Word documents. Knowledge of company policy assures that the Dispatcher is using consistent measures to assess a drivers activity Have operational knowledge of devices such as Computers, Printers, Two-way radios, Telephones, Cell-phones, Digital cameras, Measuring wheels, Fax machine, Lap top computer, Electronic Tablet Candidate shall possess working knowledge of the transportation requirements of the Americans with Disabilities Act of 1990 (as amended) and other related legislation and regulation If you describe yourself as a team player, enthusiastic, possess a high level of integrity and the willingness to make a significant contribution, we invite you to apply for this opportunity. Benefits
Comprehensive Medical, Dental, and Vision Plans. Life and Disability Insurance 401K Plan with Generous Employer Match and Immediate Vesting Generous Paid Time Off (PTO) About Reimagined Parking
The Reimagined Parking family of nationally recognized brandsImpark, Lanier, Republic Parking, AmeriPark, and ParkOneis the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at
https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf
. Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage:
https://calcivilrights.ca.gov/fair-chance-act/ Our Hiring Process
Stage 1: Internal Review Stage 2: Phone Screen Stage 3: On-site Interview Stage 4: Hired