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GAF

Design Support Specialist

GAF, Addison, Texas, United States, 75001

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Territory Manager

Siplast, a brand of GAF Commercial, offers a uniquely segmented and dedicated portfolio of building enclosure solutions for the commercial construction market. The Territory Manager is part of our dedicated Siplast team. This position is based in Addison, TX, and will work on a hybrid 4:1 in-office schedule. The Design Support Specialist serves as a functional subject matter expert of Siplast product line applications, specifications, and guarantee/warranty coverages. By providing exceptional technical sales support, this position ensures that installations adhere to manufacturer and industry requirements, and technical application variances are reviewed and processed. Technical support will be required for assembly letters, wind calculations, wind addendums, PV solar applications, product design and development, claims and complaints associated with Siplast commercial products and applications, as well as future strategic initiatives. This position will require communication with stakeholders such as roofing contractors, property owners, and design professionals, in addition to Siplast's Sales, Sales Operations, Legal, Guarantee Services, Warranty Claims, Marketing, and R&D organizations. Essential Duties Provide technical roofing application support across project lifecycle from specification to guarantee issuance. Create and maintain technical support literature including design and installation guides, configuration of details, long form specifications and internal training presentations Create custom specifications for design customers Prepare ad hoc technical correspondence to assist with project compliance, project modifications, and warranty repair procedures. Provide field-related technical assistance by reviewing CAD architectural details, product application instructions, and PV solar array installations. Review designer specifications, plans, and details and provide written review with suggested modifications prior to bid solicitation Support Siplast sales by conducting meetings with contractors and designers to assist with proper design of the roof system and problem solving for complex field conditions Provide cross-functional support for Sales Operations related to activities associated with Siplast design customers and contractors. Qualifications Required H.S. Diploma or General Education Degree (GED) Required Bachelor's Degree in a related field Preferred Qualifications Preferred Bachelor's Degree in a related field Preferred Two+ years of related work experience focused on commercial construction or roofing Preferred Technical knowledge or related general exterior construction materials Experience with construction contractor programs and construction materials sales support Excellent interpersonal skills including communication skills both verbal and written, ability to establish and maintain business relationships Participation/membership in leading industry organizations (IIBEC, CSI, etc.) Physical Demands Stationary Position - Frequently Stationary Position/Seated - Frequently Transport/Lifting - Rarely Transport/Carrying - Rarely Ascend/Descend - Rarely Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - Occasionally Reaching - Occasionally Handling - Occasionally Grasping - Occasionally Communicate/Talking - Frequently Communicate/Hearing - Frequently Repetitive Motions - Frequently Climbing - Rarely Working Conditions Temperature Change - Occasionally Travel Requirements: 10% How We Protect What Matters Most: We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. Our Family-Building benefits support the many different journeys to fertility and parenthood. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally. GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services.