Gastro Health
Regional Director of Operations
Gastro Health is currently looking for an enthusiastic full-time Regional Director of Operations to join our team in Miami! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours
and we enjoy paid holidays, plus paid time off. Plus: This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday We are growing rapidly and support internal advancement We offer competitive compensation Benefits: 401(k) retirement plans Profit-Sharing Dental insurance Health insurance Life insurance Paid time off Vision insurance Disability insurance Here are some of the duties you will be responsible for: The Regional Director of Operations has overall responsibility of managing a regional group, including accountability for operations, financial performance, managing client relationships, strategic implementation, and people management. Key Responsibilities: Financial and Operational: Prepare annual budgets in coordination with operational and clinical leadership and finance and accounting team Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations Monitor and manage controllable office expenses Attend monthly care center meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other initiatives Monitor business metrics related to financial and operational performance, including interfacing with support center departments responsible for data production and analysis Interface with other leaders within the organization as needed to resolve issues and successfully implement divisional goals and objectives Implement start-ups and acquisitions in collaboration with designated internal work groups, as well as clinical and operational leadership Business Development, Acquisitions and Organic Growth: Assist Business Development as needed by participating in business development meetings, identifying target providers within local market, obtaining and disseminating pertinent information, or serving as key contact in acquisition opportunities or expansion of services Identify additional services and modalities, analyze their feasibility and implement where applicable. Establish processes to ensure effective operationalization of organic growth opportunities and acquisitions, including participating in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work Interface with recruitment team to ensure appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner. Client Management: Coordinate contract negotiation/renegotiation process in conjunction with legal, clinical & operations leadership (and other relevant internal stakeholders) Coordinate and monitor contract changes Meet regularly with key client stakeholders to: Identify any projected changes in service requirements that impact operations and financials Proactively address client expectations and issues Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking Meet regularly with providers to understand their needs, resolve identified issues, and build relationships Act as a liaison to ensure a strong sense of company culture within the care centers People Management: Recruit, train, develop and evaluate Care Center managers and employees Work with Division leadership, as well as Human Resources, to develop a pipeline of effective leadership at the facility level Direct recruiting strategy for the assigned region to fulfill needs for short, mid and long-term success and market development Minimum Requirements: Bachelor's Degree from four-year college or university Master's Degree in health-related field strongly preferred; or equivalent combination of education and experience 12 years experience in physician practice or healthcare management with extensive physician interface Preferred Skills: Experience working in physician practice management or a multi-specialty healthcare organization. Track record of success in managing long-term strategic projects and delivering measurable outcomes. Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
Gastro Health is currently looking for an enthusiastic full-time Regional Director of Operations to join our team in Miami! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours
and we enjoy paid holidays, plus paid time off. Plus: This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday We are growing rapidly and support internal advancement We offer competitive compensation Benefits: 401(k) retirement plans Profit-Sharing Dental insurance Health insurance Life insurance Paid time off Vision insurance Disability insurance Here are some of the duties you will be responsible for: The Regional Director of Operations has overall responsibility of managing a regional group, including accountability for operations, financial performance, managing client relationships, strategic implementation, and people management. Key Responsibilities: Financial and Operational: Prepare annual budgets in coordination with operational and clinical leadership and finance and accounting team Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations Monitor and manage controllable office expenses Attend monthly care center meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other initiatives Monitor business metrics related to financial and operational performance, including interfacing with support center departments responsible for data production and analysis Interface with other leaders within the organization as needed to resolve issues and successfully implement divisional goals and objectives Implement start-ups and acquisitions in collaboration with designated internal work groups, as well as clinical and operational leadership Business Development, Acquisitions and Organic Growth: Assist Business Development as needed by participating in business development meetings, identifying target providers within local market, obtaining and disseminating pertinent information, or serving as key contact in acquisition opportunities or expansion of services Identify additional services and modalities, analyze their feasibility and implement where applicable. Establish processes to ensure effective operationalization of organic growth opportunities and acquisitions, including participating in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work Interface with recruitment team to ensure appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner. Client Management: Coordinate contract negotiation/renegotiation process in conjunction with legal, clinical & operations leadership (and other relevant internal stakeholders) Coordinate and monitor contract changes Meet regularly with key client stakeholders to: Identify any projected changes in service requirements that impact operations and financials Proactively address client expectations and issues Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking Meet regularly with providers to understand their needs, resolve identified issues, and build relationships Act as a liaison to ensure a strong sense of company culture within the care centers People Management: Recruit, train, develop and evaluate Care Center managers and employees Work with Division leadership, as well as Human Resources, to develop a pipeline of effective leadership at the facility level Direct recruiting strategy for the assigned region to fulfill needs for short, mid and long-term success and market development Minimum Requirements: Bachelor's Degree from four-year college or university Master's Degree in health-related field strongly preferred; or equivalent combination of education and experience 12 years experience in physician practice or healthcare management with extensive physician interface Preferred Skills: Experience working in physician practice management or a multi-specialty healthcare organization. Track record of success in managing long-term strategic projects and delivering measurable outcomes. Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!