Select Medical Holdings
Medical Front Office - Patient Service Specialist
Select Medical Holdings, Glen Allen, Virginia, United States, 23059
Patient Service Specialist
When patients enter our outpatient physical therapy center in Glen Allen, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Responsibilities include: Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications include: High School Diploma/GED required Insurance Verification Experience Preferred qualifications: Health Care Experience 1 Year of Front Desk Experience Equal Opportunity Employer/including Disabled/Veterans
When patients enter our outpatient physical therapy center in Glen Allen, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Responsibilities include: Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications include: High School Diploma/GED required Insurance Verification Experience Preferred qualifications: Health Care Experience 1 Year of Front Desk Experience Equal Opportunity Employer/including Disabled/Veterans