Genuine Parts
Outbound Operations Manager Supply Chain
Genuine Parts, Fresno, California, United States, 93726
Outbound Operations Manager
The Outbound Operations Manager is a strategic leader that oversees the successful implementation of outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all outbound teams, operations, and activities are managed properly and adhere to safety and compliance regulations. The Outbound Operations Manager ultimately ensures that strategic priorities for outbound operations are implemented throughout all outbound activities, while also promoting a culture of engagement, empowerment, and problem-solving amongst all teammates. Responsibilities include collaborating with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity. The role involves managing functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams, and troubleshooting as needed. It also entails leading strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld. The Outbound Operations Manager bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees. Training and developing employees to ensure teams function at the highest level of efficiency, filling in any areas as needed. Ensuring customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolving escalations as needed and/or escalating further as appropriate. Working cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors. Protecting company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts. Maintaining awareness of budget planning and cost management efforts and implementing cost-saving initiatives and process improvements. Qualifications include 2+ years' experience within a distribution center or similar environment. 1+ year's proven experience in a managerial role and/or leading teams. Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives. Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges. Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems). Ability to thrive in a fast-paced environment and adapt to changing priorities. Strong communication skills, both verbal and written. Commitment to upholding high standards of integrity, professionalism, and customer service, with a focus on supporting team members and delivering for customers. Preferred qualifications include a Bachelor's degree in business administration, logistics, or a related field. 3+ years' experience within a distribution center or similar environment. 2+ year's proven experience in a managerial role and/or leading teams. Proven experience performing various quality functions (inspection, control, assurance, audits). Lean six sigma and project management skills. Expertise in leveraging relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.). Customer-centric spirit and task-execution. Enthusiasm for data, analysis, and providing simple insights. Passion for solving complex challenges. Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly. Test-and-learn mentality and agile way of working to improve team products. Leadership values include serving, performing, influencing, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions and thinks strategically by being a forward thinker. Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization. Physical demands and working environment include lifting and carrying objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties. Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. Ability to stand and walk for extended periods, often for the duration of a shift. Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Ability to climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Stamina and endurance to work in a fast-paced environment and meet productivity targets. Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. We offer a competitive salary of $74,525 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.
The Outbound Operations Manager is a strategic leader that oversees the successful implementation of outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all outbound teams, operations, and activities are managed properly and adhere to safety and compliance regulations. The Outbound Operations Manager ultimately ensures that strategic priorities for outbound operations are implemented throughout all outbound activities, while also promoting a culture of engagement, empowerment, and problem-solving amongst all teammates. Responsibilities include collaborating with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity. The role involves managing functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams, and troubleshooting as needed. It also entails leading strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld. The Outbound Operations Manager bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees. Training and developing employees to ensure teams function at the highest level of efficiency, filling in any areas as needed. Ensuring customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolving escalations as needed and/or escalating further as appropriate. Working cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors. Protecting company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts. Maintaining awareness of budget planning and cost management efforts and implementing cost-saving initiatives and process improvements. Qualifications include 2+ years' experience within a distribution center or similar environment. 1+ year's proven experience in a managerial role and/or leading teams. Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives. Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges. Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems). Ability to thrive in a fast-paced environment and adapt to changing priorities. Strong communication skills, both verbal and written. Commitment to upholding high standards of integrity, professionalism, and customer service, with a focus on supporting team members and delivering for customers. Preferred qualifications include a Bachelor's degree in business administration, logistics, or a related field. 3+ years' experience within a distribution center or similar environment. 2+ year's proven experience in a managerial role and/or leading teams. Proven experience performing various quality functions (inspection, control, assurance, audits). Lean six sigma and project management skills. Expertise in leveraging relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.). Customer-centric spirit and task-execution. Enthusiasm for data, analysis, and providing simple insights. Passion for solving complex challenges. Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly. Test-and-learn mentality and agile way of working to improve team products. Leadership values include serving, performing, influencing, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. Makes balanced decisions and thinks strategically by being a forward thinker. Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization. Physical demands and working environment include lifting and carrying objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties. Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. Ability to stand and walk for extended periods, often for the duration of a shift. Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Ability to climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Stamina and endurance to work in a fast-paced environment and meet productivity targets. Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. We offer a competitive salary of $74,525 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.