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Floor Coverings International

Production Coordinator Flooring Installation Manager

Floor Coverings International, Chicago, Illinois, United States, 60601

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Production Coordinator

Flooring Operations & Installation Manager

Company: Floor Coverings International of Downtown Chicago Location: Chicago, IL (Downtown + Surrounding Neighborhoods) Compensation: $55,000

$70,000 (Base + Bonus) Type: Full-Time Own the Chaos. Deliver the Vision. You're the person who keeps all the plates spinning

who makes sure the right materials arrive on time, the right installers show up prepared, and our clients are thrilled by how smoothly everything goes. At Floor Coverings International of Downtown Chicago, we bring the flooring store into our customers' homes and deliver an elite experience from design to install. We're now looking for a Production Coordinator who can manage the full post-sale operation: ordering materials, coordinating subcontractors, and ensuring every project installs on time and on budget. What You'll Do:

Manage and track all jobs from sale to completion (materials, labor, timing, quality) Place accurate material orders with our suppliers and verify delivery timelines Schedule and coordinate installers for each job based on scope and availability Track installation progress, handle jobsite changes, and adjust logistics as needed Communicate with customers and keep them informed of install dates and timelines Solve problems fast

missed deliveries, late crews, material shortages, etc. Maintain accurate records in CRM/ERP software (e.g., Salesforce, Asana, and Box) Ensure job closeout: inspections, photos, punch list tracking, and satisfaction surveys Work closely with sales team and owners to deliver a 5-star experience every time You Might Be a Fit If You:

Have 25+ years in production coordination, construction scheduling, or operations Thrive in organized chaos and love checklists, schedules, and solving problems Communicate clearly and confidently

with vendors, customers, and installers alike Know how to follow up without being micromanaging and hold people accountable Are comfortable using basic software tools (Box, Asana, Salesforce, and other CRM systems) Are highly dependable, detail-oriented, and calm under pressure Understand or are willing to learn basic flooring materials and installation methods What Success Looks Like:

100% of jobs are completed on-time and within scope Installers love working with you because you're always one step ahead Customers rave about how seamless the process was The team feels organized, prepared, and proud of what we deliver What We Offer:

$55,000

$70,000 base + performance bonus Health benefits available Paid time off and holidays Company card for gas & parking Team-oriented, family-feel company culture with room to grow Work with a high-performing, high-standards team that values excellence Apply Now This role is perfect for someone who's ready to own a process, lead from the middle, and be the engine behind customer satisfaction and operational excellence and stand behind a 5 Star Flooring Experience in Downtown Chicago. If you love being the person who "just gets it done," you'll thrive here. Apply today and join Chicago's highest-rated flooring team.