Phaxis
Front Desk Receptionist
We are seeking a highly motivated and professional Front Desk Receptionist for our client. The ideal candidate will have prior experience working in a cosmetic or medical spa environment and a passion for providing excellent customer service. This position requires someone who is organized, personable, and thrives in a fast-paced, client-focused setting. Responsibilities
Greet clients warmly and provide excellent customer service from check-in to check-out Answer phone calls, schedule appointments, and manage client calendars efficiently Handle customer inquiries, provide information on services, and assist with product recommendations Process client payments and manage billing Assist clients with completing necessary intake forms and other documentation Coordinate with staff to ensure smooth client flow and timely service delivery Ensure the reception area is clean, organized, and welcoming at all times Manage inventory and reordering of retail products and supplies Maintain confidentiality of client information in compliance with HIPAA standards Process customer feedback, ensuring that any complaints or concerns are addressed promptly and professionally Promote services and special offers to clients as part of our sales strategy Assist with basic administrative tasks, including filing, emails, and maintaining client records Adhere to all company policies and procedures while maintaining a professional and positive attitude Qualifications
Previous experience working at a front desk in a cosmetic or med spa environment is required Strong customer service and communication skills, both in-person and over the phone Proficient in office software (Microsoft Office, scheduling software, point-of-sale systems) Ability to multitask and work effectively in a fast-paced, dynamic environment Knowledge of cosmetic treatments and services is preferred Exceptional organizational skills with attention to detail Strong problem-solving abilities and a calm demeanor under pressure Professional appearance and demeanor High school diploma or equivalent; additional education or certifications in cosmetology or spa management a plus
We are seeking a highly motivated and professional Front Desk Receptionist for our client. The ideal candidate will have prior experience working in a cosmetic or medical spa environment and a passion for providing excellent customer service. This position requires someone who is organized, personable, and thrives in a fast-paced, client-focused setting. Responsibilities
Greet clients warmly and provide excellent customer service from check-in to check-out Answer phone calls, schedule appointments, and manage client calendars efficiently Handle customer inquiries, provide information on services, and assist with product recommendations Process client payments and manage billing Assist clients with completing necessary intake forms and other documentation Coordinate with staff to ensure smooth client flow and timely service delivery Ensure the reception area is clean, organized, and welcoming at all times Manage inventory and reordering of retail products and supplies Maintain confidentiality of client information in compliance with HIPAA standards Process customer feedback, ensuring that any complaints or concerns are addressed promptly and professionally Promote services and special offers to clients as part of our sales strategy Assist with basic administrative tasks, including filing, emails, and maintaining client records Adhere to all company policies and procedures while maintaining a professional and positive attitude Qualifications
Previous experience working at a front desk in a cosmetic or med spa environment is required Strong customer service and communication skills, both in-person and over the phone Proficient in office software (Microsoft Office, scheduling software, point-of-sale systems) Ability to multitask and work effectively in a fast-paced, dynamic environment Knowledge of cosmetic treatments and services is preferred Exceptional organizational skills with attention to detail Strong problem-solving abilities and a calm demeanor under pressure Professional appearance and demeanor High school diploma or equivalent; additional education or certifications in cosmetology or spa management a plus