UPS
Job Title
Manages the delivery or deployment of contracted services to customers to ensure that SLAs and KPIs as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations, agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment. Responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members. Supervises a team that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised. Qualifications: Proven experience leading teams in a fast-paced warehouse environment. Proficiency with the SAP Warehouse Management System. Strong experience in Quality Management, including Lean Six Sigma, Total Quality Management, and Continuous Improvement. Advanced technical skills with Microsoft Suite (Excel, Word, PowerPoint, Access, Power BI, Outlook, etc.). Experience managing external client relationships. Flexibility to support occasional business travel requirements. Associate's degree (AA) or higher preferred. Additional Criteria: Job Grade: 20F This is not a remote position. Must be currently located in the same geographic location as the job or willing to self-relocate
Required. Shift: Monday
Friday, 8 am to 5:30 pm (Requires weekends flexibility depending on business needs). Last day to apply is Thursday, August 14, 2025 at 11:59 pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Manages the delivery or deployment of contracted services to customers to ensure that SLAs and KPIs as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations, agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment. Responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members. Supervises a team that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised. Qualifications: Proven experience leading teams in a fast-paced warehouse environment. Proficiency with the SAP Warehouse Management System. Strong experience in Quality Management, including Lean Six Sigma, Total Quality Management, and Continuous Improvement. Advanced technical skills with Microsoft Suite (Excel, Word, PowerPoint, Access, Power BI, Outlook, etc.). Experience managing external client relationships. Flexibility to support occasional business travel requirements. Associate's degree (AA) or higher preferred. Additional Criteria: Job Grade: 20F This is not a remote position. Must be currently located in the same geographic location as the job or willing to self-relocate
Required. Shift: Monday
Friday, 8 am to 5:30 pm (Requires weekends flexibility depending on business needs). Last day to apply is Thursday, August 14, 2025 at 11:59 pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.