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Innovetive Petcare

Client Service Representative

Innovetive Petcare, Garland, Texas, United States, 75040

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Client Service Representative

We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel together. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures, and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health. Some Of The Responsibilities You Will Own In This Role:

Provide friendly, quality customer care to patients and clients Process invoices payments Answer phones, schedule appointments, and obtain all necessary medical history Determine the status of the patient's immunizations and tests Communicate with the doctor and technical staff on the patient's arrival and necessary treatments Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian Accurately input data into computer software This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change Preferred Qualifications

High school diploma Weekend availability as needed Must be able to lift 30-50 pounds Benefits

Paid time off Health insurance Dental Insurance Vision insurance Employee discounts Flexible schedules 401K with company match Training and career development About Country Brook Animal Hospital

Country Brook Animal Hospital is a premier full-service veterinary practice that has been servicing the Garland, TX community for over 30 years. We have a brand new 6,000sq ft facility with updated equipment, state-of-the-art surgical suites, and multi-faceted medical and dental capabilities. We provide soft-tissue surgery, spay/neuter, hospitalization, pain management, allergy treatment, daytime ER services, end-of-life care, and preventative and wellness services. We have an in-house laboratory, tonometry, cardiology and echocardiography (ECG), digital radiography, a brand new ultrasound, and so much more, to provide exceptional healthcare to all pets. We take every step to give pets the best possible care and the first step is our wonderful staff. Country Brook Animal Hospital is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams. Equal Opportunity Employer Policy Country Brook Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.