Trinity Health
Patient Access - Registrar
The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality. Greet and register patients upon arrival. Confirm insurance, benefits, and patient details. Collect co-pays, signatures, and necessary documentation. Provide support and directions to patients and visitors. High school diploma required; associate's degree or equivalent experience preferred. At least one year of experience in healthcare or customer service preferred. Excellent communication and organizational skills. Ability to multitask in a fast-paced environment. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality. Greet and register patients upon arrival. Confirm insurance, benefits, and patient details. Collect co-pays, signatures, and necessary documentation. Provide support and directions to patients and visitors. High school diploma required; associate's degree or equivalent experience preferred. At least one year of experience in healthcare or customer service preferred. Excellent communication and organizational skills. Ability to multitask in a fast-paced environment. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.