Select Medical Holdings
Medical Front Office - Patient Service Specialist
Select Medical Holdings, Palmer, Massachusetts, United States, 01069
Patient Service Specialist
When patients enter our outpatient physical therapy center in Palmer, MA, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications
Minimum Qualifications: High School Diploma/GED required 1 Year of Front Desk Experience 1 Year of Scheduling Experience Preferred Qualifications: Insurance Verification Experience Health Care Experience Additional Data
Equal Opportunity Employer/including Disabled/Veterans
When patients enter our outpatient physical therapy center in Palmer, MA, we want them to have an exceptional experience
starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications
Minimum Qualifications: High School Diploma/GED required 1 Year of Front Desk Experience 1 Year of Scheduling Experience Preferred Qualifications: Insurance Verification Experience Health Care Experience Additional Data
Equal Opportunity Employer/including Disabled/Veterans