Pride Global
Pride Global
offers eligible employees comprehensive healthcare coverage, including medical, dental, and vision plans. Additionally, supplemental coverage options such as accident insurance, critical illness insurance, and hospital indemnity are available. Employees can also benefit from a 401(k) retirement savings plan, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
Executive Summary
We are seeking an Integrations Technical Specialist to assist our Restaurant Integrations team in certifying, launching, and supporting merchant integrations.
Key Responsibilities Conduct both live and offline reviews of integrations built against our various APIs. Evaluate whether integrations meet technical requirements and provide feedback for necessary changes or additions. Configure runtime variables and internal settings for certified partners to ensure readiness for launch. Collaborate with the Restaurant Integrations team to update the certification process and train future specialists. Triage and address technical issues raised by partners and escalated by our Support team through live calls and offline tickets. Support additional projects and tasks related to the maintenance of partner integrations, such as aggregating integrations data, data entry, and writing technical documentation. Required Skills & Qualifications
2 years of experience. Experience with APIs and integrations. Strong experience working directly with external partners/clients to share information and resolve issues. Strong written and verbal communication skills. Comfortable working with both technical and non-technical audiences. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Basic experience with GitHub or other software development tools, such as editing runtimes (coding experience not necessary). Experience working with large data sets to triage issues (strong plus). SQL experience (strong plus). Experience working with Jira (strong plus). Experience with technical writing (strong plus). Bachelor's Degree (preferred). Work Details
Start Date: Aug 18, 2025 End Date: Jan 2, 2026 Remote Work: Yes Primary Hours: Standard Business Hours Laptop Provided: Yes
Business Need:
Increase in Workload
offers eligible employees comprehensive healthcare coverage, including medical, dental, and vision plans. Additionally, supplemental coverage options such as accident insurance, critical illness insurance, and hospital indemnity are available. Employees can also benefit from a 401(k) retirement savings plan, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
Executive Summary
We are seeking an Integrations Technical Specialist to assist our Restaurant Integrations team in certifying, launching, and supporting merchant integrations.
Key Responsibilities Conduct both live and offline reviews of integrations built against our various APIs. Evaluate whether integrations meet technical requirements and provide feedback for necessary changes or additions. Configure runtime variables and internal settings for certified partners to ensure readiness for launch. Collaborate with the Restaurant Integrations team to update the certification process and train future specialists. Triage and address technical issues raised by partners and escalated by our Support team through live calls and offline tickets. Support additional projects and tasks related to the maintenance of partner integrations, such as aggregating integrations data, data entry, and writing technical documentation. Required Skills & Qualifications
2 years of experience. Experience with APIs and integrations. Strong experience working directly with external partners/clients to share information and resolve issues. Strong written and verbal communication skills. Comfortable working with both technical and non-technical audiences. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Basic experience with GitHub or other software development tools, such as editing runtimes (coding experience not necessary). Experience working with large data sets to triage issues (strong plus). SQL experience (strong plus). Experience working with Jira (strong plus). Experience with technical writing (strong plus). Bachelor's Degree (preferred). Work Details
Start Date: Aug 18, 2025 End Date: Jan 2, 2026 Remote Work: Yes Primary Hours: Standard Business Hours Laptop Provided: Yes
Business Need:
Increase in Workload