Happyrobot
Join to apply for the
Operations Manager
role at
HappyRobot Join to apply for the
Operations Manager
role at
HappyRobot About Happyrobot
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
HappyRobot is a platform to build and deploy About Happyrobot
HappyRobot is a platform to build and deploy
AI workers that automate communication.
See a demo
Our AI workers connect to any system or data source to handle phone calls, email, messages…
We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.
We
raised a Series A round from a16z and YC and we’re growing very fast .
We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment.
About The Role
We’re looking for an Operations Manager to help us build and scale the internal systems that power HappyRobot. You’ll drive process improvement, streamline workflows across teams, and ensure we operate with speed and clarity as we grow. This is a hands-on, high-impact role for someone who thrives in fast-paced environments, loves solving operational challenges, and takes ownership from day one.
What You’ll Do
Process Optimization — Identify inefficiencies and build scalable, repeatable processes across functions like Product, Sales, Customer Success, and Engineering. Operational Execution — Own and execute key cross-functional projects that improve how we work and deliver value. Systems & Tools — Evaluate, implement, and maintain internal tools that improve team collaboration and productivity. Planning & Reporting — Support company planning cycles, track progress against OKRs, and help teams stay aligned and accountable. Documentation & Enablement — Create internal documentation, playbooks, and training materials to support operational excellence. Cross-Functional Collaboration — Act as the glue between teams, ensuring information flows and blockers are resolved quickly.
Must Have
3–6 years of experience in operations, business operations, or a similar role at a fast-paced startup Proven track record of building and improving internal processes Strong project management and organizational skills — you get things done Data-driven mindset — comfortable with spreadsheets, dashboards, and KPIs Excellent written and verbal communication skills across technical and non-technical audiences Self-starter with a strong sense of ownership and urgency — no task is too small or too complex Comfortable with ambiguity and able to bring structure where there isn’t any
Why join us?
Opportunity to work at a high-growth AI startup, backed by top investors. Fast Growth - Backed by a16z and YC, on track for double-digit ARR. Ownership & Autonomy - Take full ownership of projects and ship fast. Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Work With the Best - Join a world-class team of engineers and builders
Our Operating Principles
Extreme Ownership
We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.
Craftsmanship
Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.
We are “majos”
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.
Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.
Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.
First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.
The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.
By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.
In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.
If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR.
For more information, visit https://www.happyrobot.ai/privacy-policy
By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at HappyRobot by 2x Get notified about new Operations Manager jobs in
San Francisco, CA . Sr. Operations Manager - Distribution Centers Richmond, CA $105,000.00-$140,000.00 3 days ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Francisco, CA $150,000.00-$165,000.00 2 months ago San Mateo, CA $150,000.00-$185,000.00 2 weeks ago San Francisco, CA $120,000.00-$140,000.00 5 months ago San Francisco, CA $180,000.00-$280,000.00 2 weeks ago San Francisco, CA $100,000.00-$120,000.00 7 hours ago San Francisco, CA $125,000.00-$195,000.00 14 hours ago San Francisco, CA $82,300.00-$107,000.00 3 months ago Client Operations Manager (HR Processes Focus) San Francisco, CA $100,000.00-$130,000.00 3 days ago San Francisco, CA $151,000.00-$207,000.00 6 days ago Redwood City, CA $130,000.00-$200,000.00 4 days ago San Bruno, CA $132,000.00-$194,000.00 9 hours ago RV Station Operations Manager -San Francisco/Millbrae (Full Time)Senior Manager, D&I Programs and OperationsStrategic Operations Manager, Regulatory San Francisco, CA $106,000.00-$118,000.00 2 days ago Program Manager, Distribution Partnerships San Francisco, CA $90,000.00-$115,000.00 6 days ago Senior Manager, Manufacturing Operations Redwood City, CA $165,000.00-$180,000.00 1 week ago Oakland, CA $85,000.00-$105,000.00 1 month ago San Francisco, CA $90,000.00-$130,000.00 2 hours ago Associate Operations Manager, Cloudkitchens - San Francisco We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Operations Manager
role at
HappyRobot Join to apply for the
Operations Manager
role at
HappyRobot About Happyrobot
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
HappyRobot is a platform to build and deploy About Happyrobot
HappyRobot is a platform to build and deploy
AI workers that automate communication.
See a demo
Our AI workers connect to any system or data source to handle phone calls, email, messages…
We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.
We
raised a Series A round from a16z and YC and we’re growing very fast .
We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment.
About The Role
We’re looking for an Operations Manager to help us build and scale the internal systems that power HappyRobot. You’ll drive process improvement, streamline workflows across teams, and ensure we operate with speed and clarity as we grow. This is a hands-on, high-impact role for someone who thrives in fast-paced environments, loves solving operational challenges, and takes ownership from day one.
What You’ll Do
Process Optimization — Identify inefficiencies and build scalable, repeatable processes across functions like Product, Sales, Customer Success, and Engineering. Operational Execution — Own and execute key cross-functional projects that improve how we work and deliver value. Systems & Tools — Evaluate, implement, and maintain internal tools that improve team collaboration and productivity. Planning & Reporting — Support company planning cycles, track progress against OKRs, and help teams stay aligned and accountable. Documentation & Enablement — Create internal documentation, playbooks, and training materials to support operational excellence. Cross-Functional Collaboration — Act as the glue between teams, ensuring information flows and blockers are resolved quickly.
Must Have
3–6 years of experience in operations, business operations, or a similar role at a fast-paced startup Proven track record of building and improving internal processes Strong project management and organizational skills — you get things done Data-driven mindset — comfortable with spreadsheets, dashboards, and KPIs Excellent written and verbal communication skills across technical and non-technical audiences Self-starter with a strong sense of ownership and urgency — no task is too small or too complex Comfortable with ambiguity and able to bring structure where there isn’t any
Why join us?
Opportunity to work at a high-growth AI startup, backed by top investors. Fast Growth - Backed by a16z and YC, on track for double-digit ARR. Ownership & Autonomy - Take full ownership of projects and ship fast. Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Work With the Best - Join a world-class team of engineers and builders
Our Operating Principles
Extreme Ownership
We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.
Craftsmanship
Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.
We are “majos”
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.
Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.
Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.
First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.
The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.
By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.
In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.
If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR.
For more information, visit https://www.happyrobot.ai/privacy-policy
By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at HappyRobot by 2x Get notified about new Operations Manager jobs in
San Francisco, CA . Sr. Operations Manager - Distribution Centers Richmond, CA $105,000.00-$140,000.00 3 days ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Francisco, CA $150,000.00-$165,000.00 2 months ago San Mateo, CA $150,000.00-$185,000.00 2 weeks ago San Francisco, CA $120,000.00-$140,000.00 5 months ago San Francisco, CA $180,000.00-$280,000.00 2 weeks ago San Francisco, CA $100,000.00-$120,000.00 7 hours ago San Francisco, CA $125,000.00-$195,000.00 14 hours ago San Francisco, CA $82,300.00-$107,000.00 3 months ago Client Operations Manager (HR Processes Focus) San Francisco, CA $100,000.00-$130,000.00 3 days ago San Francisco, CA $151,000.00-$207,000.00 6 days ago Redwood City, CA $130,000.00-$200,000.00 4 days ago San Bruno, CA $132,000.00-$194,000.00 9 hours ago RV Station Operations Manager -San Francisco/Millbrae (Full Time)Senior Manager, D&I Programs and OperationsStrategic Operations Manager, Regulatory San Francisco, CA $106,000.00-$118,000.00 2 days ago Program Manager, Distribution Partnerships San Francisco, CA $90,000.00-$115,000.00 6 days ago Senior Manager, Manufacturing Operations Redwood City, CA $165,000.00-$180,000.00 1 week ago Oakland, CA $85,000.00-$105,000.00 1 month ago San Francisco, CA $90,000.00-$130,000.00 2 hours ago Associate Operations Manager, Cloudkitchens - San Francisco We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr