Advent
Patient Services Representative / Medical Assistant
Advent, Osseo, Minnesota, United States, 55311
Job Type
Full-time
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative / Medical Assistant
Location: Maple Grove, MN
(with support at our Blaine and Eden Prairie clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT.
As a
Patient Services Representative/Medical Assistant
you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do as a PSR:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed What You'll Do as a MA:
Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment Ensure a smooth and seamless patient experience throughout the day Collaborate closely with clinical staff to support quality care Room patients and accurately document medical history and vitals in the EMR Welcome patients warmly and assist with scheduling needs What You Bring:
Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic MA certification not required Valid driver license
Schedule:
Monday-Friday, 8am-4:30pm. This is a 32-40 hour flex position.
Full-time
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative / Medical Assistant
Location: Maple Grove, MN
(with support at our Blaine and Eden Prairie clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT.
As a
Patient Services Representative/Medical Assistant
you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do as a PSR:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed What You'll Do as a MA:
Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment Ensure a smooth and seamless patient experience throughout the day Collaborate closely with clinical staff to support quality care Room patients and accurately document medical history and vitals in the EMR Welcome patients warmly and assist with scheduling needs What You Bring:
Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic MA certification not required Valid driver license
Schedule:
Monday-Friday, 8am-4:30pm. This is a 32-40 hour flex position.