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Settlement Housing Fund

Director of Operations & Grants Administration

Settlement Housing Fund, New York, New York, us, 10261

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Director of Operations & Grants Administration Join to apply for the

Director of Operations & Grants Administration

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Settlement Housing Fund Director of Operations & Grants Administration Join to apply for the

Director of Operations & Grants Administration

role at

Settlement Housing Fund Settlement Housing Fund provided pay range This range is provided by Settlement Housing Fund. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $120,000.00/yr - $130,000.00/yr Job Summary

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The Director of Operations and Contracts Administration will play a key leadership role at Settlement Housing Fund (SHF), supporting day-to-day operations and overseeing grants and contracts administration. Reporting to the Chief Operating Officer, this generalist role will serve as a central resource to ensure smooth functioning across core operational areas, including HR, IT, facilities, and finance, and help drive cross-functional projects and process improvements.

The ideal candidate brings a mix of strategic thinking and hands-on execution, with proven experience in grants/contracts management and a deep understanding of organizational operations. They are collaborative, adaptable, and energized by building efficient systems that support mission-driven work.

This role supervises the Office Manager, who supports facilities and general office management, and may oversee additional administrative staff or interns as needed.

Key Responsibilities

Operations Management

Strategic Operations & Executive Support

Serve as a key partner to the COO and the President, supporting daily operations and the development and execution of annual work plans, organizational priorities, and strategic initiatives. Identify and lead process improvement initiatives to increase organizational effectiveness and efficiency. Manage budgeting, monitoring, and tracking for operations-related functions and special initiatives.

Operations Coordination

Collaborate with department leads—including Real Estate Development, Asset Management, Affordable Housing Marketing & Compliance, Resident Engagement Services, and Legal—to support operational alignment and execution. Coordinate closely with HR, IT, and Fiscal teams to ensure effective delivery of core administrative services. Oversee facilities management needs, including space planning and acting as liaison with landlords. Support operational planning for internal systems, technology upgrades, and other service functions. Partner with HR and internal teams to plan and support staff-facing initiatives and events (e.g., all-staff meetings, retreats, celebrations).

Project Management

Lead or support cross-functional projects from planning to implementation, ensuring alignment with organizational goals and stakeholder needs. Define project scopes, timelines, and deliverables; assign responsibilities and manage resources. Develop and maintain detailed project plans, budgets, and tracking systems to monitor progress and support data-informed decision-making. Ensure effective communication with project stakeholders and provide regular updates to the COO.

Grants and Contracts Administration

Collaborate with the Director of Development and Grant Writer to support the submission of competitive grant proposals and ensure timely execution of contracts. Oversee full lifecycle administration of government and private contracts, from award through close-out, ensuring compliance with contract requirements and preparation for internal and external audits. Develop and maintain internal systems to monitor contract financial performance and track expenditures, billing, and compliance milestones in collaboration with department heads; identify challenges and recommend solutions to ensure timely and appropriate spenddown of funds awarded. Manage centralized access to government agency portals, ensuring required documentation is up to date. Produce regular management reports that provide fiscal and programmatic updates, including budget vs. actuals, billing progress, and variance explanations.

Budget Oversight & Financial Compliance

Collaborate with the COO, Fiscal team, and program leaders on the development of annual budgets, multi-year budgets, and grant/contract-specific budgets. Ensure alignment between contract budgets and actual expenditures, working with relevant teams to track progress, manage variances, and maintaining fiscal discipline. In coordination with the CFO and the COO, monitor budget adherence across operations and contracts, proactively addressing potential overspending or underspending. Design and implement tools that support proactive budget monitoring, especially for time-sensitive government and philanthropic funding sources, to support department heads with financial forecasting and spenddown strategies. Partner with fiscal and program leads to ensure timely and accurate billing, reporting, and financial documentation in line with internal controls and funder requirements. Identify opportunities for cost savings, reallocation, and strategic use of grant funds. Seniority level

Seniority levelDirector Employment type

Employment typeFull-time Job function

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