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Galileo Financial Technologies

Director, Fraud Strategy and Operations

Galileo Financial Technologies, Sandy, Utah, United States, 84092

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Director, Fraud Strategy and Operations

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Galileo Financial Technologies

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About Galileo Galileo is a financial technology company that provides innovative software products and services powering some of the world's largest Fintechs. We excel in fraud detection, security, analytics, and compliance, helping payments companies succeed. We hire energetic and creative employees committed to making a difference. Learn more at our website.

The Role The Director of Risk Intelligence manages Galileo’s Strategy, Operational Fraud, and Fraud Investigation teams, overseeing investigation standards, SOPs, and automation tools to enhance efficacy and accountability. This role partners across teams to ensure operational excellence in fraud prevention, reporting directly to the Head of Cardholder Services.

Key Responsibilities

Drive fraud assessment, strategy implementation, and data-driven insights for monitoring fraud risks.

Manage change processes, update SOPs, and oversee fraud incident response.

Oversee end-to-end fraud management, including transaction and onboarding strategies.

Review fraud attacks, address coverage gaps, and manage fraud losses.

Collaborate with teams to embed prevention measures and ensure standards are met.

Lead and coach investigation teams, identify recovery opportunities, and develop training programs.

Partner with legal and law enforcement for financial recovery efforts.

Drive process improvements using analytics and data insights.

Ensure high-quality delivery and validate fraud prevention processes.

Qualifications

8+ years in fraud prevention, investigations, or cyber-crime environments.

Experience in fraud strategy and operations, with data-driven approach.

Fraud investigation experience is a plus.

Additional Information Galileo is an equal opportunity employer and considers qualified applicants without regard to protected characteristics. We accommodate applicants with disabilities. Note: Remote work is not available from Hawaii or Alaska. Current employees should apply via the internal job board.

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