Diverse Lynx
Connex Support Lead Engineer @ Houston, TX
Diverse Lynx, Houston, Texas, United States, 77246
Connex Support Lead Engineer
Houston, TX (3x a week)
Type: Contract
Must Have's: 1. Extensive hands-on experience with Connex switch, transaction processing & their associated component
2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts,
3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis
JD: • Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems. • Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement. • Act as the first point of escalation for complex or high-priority customer issues. • Coordinate with infrastructure, application, and network teams to resolve cross-functional issues. • Drive root cause analysis and implement preventive measures for recurring incidents. • Maintain and update operational documentation, runbooks, and support procedures. • Strong analytical, problem-solving, team collaboration and decision-making skills.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Must Have's: 1. Extensive hands-on experience with Connex switch, transaction processing & their associated component
2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages. Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts,
3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis
JD: • Lead and mentor a team of support engineers focused on Connex applications running on HPE NonStop/Tandem systems. • Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement. • Act as the first point of escalation for complex or high-priority customer issues. • Coordinate with infrastructure, application, and network teams to resolve cross-functional issues. • Drive root cause analysis and implement preventive measures for recurring incidents. • Maintain and update operational documentation, runbooks, and support procedures. • Strong analytical, problem-solving, team collaboration and decision-making skills.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.