Infojini
Key Responsibilities
Maintain and support Windows-based server operating systems, including Microsoft Active Directory Group Policy Object administration. Oversee and manage Storage/SAN environments, McAfee Security Suite, SolarWinds, VMware, and Office 365. Administer the SCCM, JAMF, MDM platforms to ensure optimal mobile device management. Provide support for Windows, macOS, iOS, and Android computing platforms for end users. Assist with planning and implementing system upgrades to enhance performance and security. Offer second-level technical support to students, faculty, and staff when needed. Automate repetitive tasks through scripting (PowerShell preferred) and other tools to improve efficiency and security. Monitor server logs and other system data to identify and resolve potential issues. Participate in emergency support and off-hour activities to maintain system security and uptime. Engage with vendors to coordinate hardware, software, and service purchases and support. Propose enhancements for system software and hardware to improve IT services reliability. Manage system backups and restores to ensure data integrity. Contribute to the development of security controls to protect campus data from vulnerabilities. Adhere to college policies, procedures, and applicable city, state, and federal regulations. Perform additional duties as assigned, ensuring the smooth operation of IT services. On-campus presence required for essential duties.
Preferred Qualifications
Experience managing Active Directory and Group Policies in an enterprise environment. Strong understanding of Microsoft services (Active Directory, DNS, DHCP, Print Server Management, etc.). Extensive experience troubleshooting and resolving complex technical issues. Expertise in Windows server operating systems, VMware, and SAN environments. Proficiency in scripting languages (PowerShell preferred) for automation. Familiarity with virtual meeting software and enterprise communication tools. Experience working with enterprise antivirus solutions. Strong networking fundamentals. Ability to independently manage daily responsibilities and tasks. 3+ years of experience with SolarWinds LEM. Experience with Azure/M365 cloud infrastructure. Knowledge of OneLogin SSO/MFA configuration and administration. Experience managing Aruba wireless infrastructure. MCSE: Core Infrastructure Certification is preferred.
Maintain and support Windows-based server operating systems, including Microsoft Active Directory Group Policy Object administration. Oversee and manage Storage/SAN environments, McAfee Security Suite, SolarWinds, VMware, and Office 365. Administer the SCCM, JAMF, MDM platforms to ensure optimal mobile device management. Provide support for Windows, macOS, iOS, and Android computing platforms for end users. Assist with planning and implementing system upgrades to enhance performance and security. Offer second-level technical support to students, faculty, and staff when needed. Automate repetitive tasks through scripting (PowerShell preferred) and other tools to improve efficiency and security. Monitor server logs and other system data to identify and resolve potential issues. Participate in emergency support and off-hour activities to maintain system security and uptime. Engage with vendors to coordinate hardware, software, and service purchases and support. Propose enhancements for system software and hardware to improve IT services reliability. Manage system backups and restores to ensure data integrity. Contribute to the development of security controls to protect campus data from vulnerabilities. Adhere to college policies, procedures, and applicable city, state, and federal regulations. Perform additional duties as assigned, ensuring the smooth operation of IT services. On-campus presence required for essential duties.
Preferred Qualifications
Experience managing Active Directory and Group Policies in an enterprise environment. Strong understanding of Microsoft services (Active Directory, DNS, DHCP, Print Server Management, etc.). Extensive experience troubleshooting and resolving complex technical issues. Expertise in Windows server operating systems, VMware, and SAN environments. Proficiency in scripting languages (PowerShell preferred) for automation. Familiarity with virtual meeting software and enterprise communication tools. Experience working with enterprise antivirus solutions. Strong networking fundamentals. Ability to independently manage daily responsibilities and tasks. 3+ years of experience with SolarWinds LEM. Experience with Azure/M365 cloud infrastructure. Knowledge of OneLogin SSO/MFA configuration and administration. Experience managing Aruba wireless infrastructure. MCSE: Core Infrastructure Certification is preferred.