Ledgent Tech
Job Description
Integration Technical Support Engineer
Type : Contract (3+ months) (Subject to extension and possible full time)
Location:
Remote (with a requirement to travel to onsite when required)
Citizenship Requirement:
US Citizenship mandatory
( Prior DoD project experience preferred )
Experience Level:
5-7 years
Pay Rate : $55-$70/hour (depending on experience)
Job Summary:
We are seeking an experienced
Integration Technical Support Engineer
to support integration of SYFT with ERPs or other systems. The ideal candidate will have a strong background in .NET development, SQL Server, and enterprise integration support, with a focus on security and compliance standards.
Technical skills:
C# / .NET Framework (4.8) development experience Strong knowledge of
SQL Server
- queries, stored procedures, performance tuning Experience with
Windows Authentication
and
Active Directory integration IIS (Internet Information Services)
configuration, hosting, management, and troubleshooting Developing and supporting
APIs (REST, SOAP) Consuming and integrating with
third-party APIs Strong skills in
log file analysis
for troubleshooting integration and application issues Familiarity with
Postman, SoapUI, Fiddler
for API and integration testing PowerShell scripting
for automation and server administration tasks Working knowledge of
Windows Server environments Understanding of
database connectivity, connection pooling, and domain authentication Experience with
network analysis tools
like
Wireshark
for packet tracing and debugging Knowledge of
SSL/TLS, certificate management , and secure coding practices Understanding of
CI/CD pipelines
for deployment of integrations Understanding of SDLC (Software Development Life Cycle) processes Prior experience
in working with DoD customers or working in a
highly regulated environment
(understanding
STIG compliance requirements ) Other Skills:
Strong
analytical and troubleshooting skills
to resolve integration and support issues efficiently Clear
written and verbal communication skills
for issue documentation, knowledge sharing, and customer interactions Ability to
collaborate with functional, security, and infrastructure teams Quick learner of new tools, systems, and compliance requirements Ability to create
technical documentation, interface specifications, and support runbooks Mindset to understand and address
customer pain points promptly and professionally Ability to
prioritize incidents, enhancements, and scheduled support tasks
efficiently Benefits:
At Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:
Minimum Essential Coverage (MEC) Plan Basic and enhanced hospital indemnity plans Dental and vision coverage Accident and critical illness plans Term life insurance Short-term disability plan Direct deposit/pay card options Credit union membership Employee discount clubs Referral bonuses Training and coaching Specialized recognition programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -102023-292148
Integration Technical Support Engineer
Type : Contract (3+ months) (Subject to extension and possible full time)
Location:
Remote (with a requirement to travel to onsite when required)
Citizenship Requirement:
US Citizenship mandatory
( Prior DoD project experience preferred )
Experience Level:
5-7 years
Pay Rate : $55-$70/hour (depending on experience)
Job Summary:
We are seeking an experienced
Integration Technical Support Engineer
to support integration of SYFT with ERPs or other systems. The ideal candidate will have a strong background in .NET development, SQL Server, and enterprise integration support, with a focus on security and compliance standards.
Technical skills:
C# / .NET Framework (4.8) development experience Strong knowledge of
SQL Server
- queries, stored procedures, performance tuning Experience with
Windows Authentication
and
Active Directory integration IIS (Internet Information Services)
configuration, hosting, management, and troubleshooting Developing and supporting
APIs (REST, SOAP) Consuming and integrating with
third-party APIs Strong skills in
log file analysis
for troubleshooting integration and application issues Familiarity with
Postman, SoapUI, Fiddler
for API and integration testing PowerShell scripting
for automation and server administration tasks Working knowledge of
Windows Server environments Understanding of
database connectivity, connection pooling, and domain authentication Experience with
network analysis tools
like
Wireshark
for packet tracing and debugging Knowledge of
SSL/TLS, certificate management , and secure coding practices Understanding of
CI/CD pipelines
for deployment of integrations Understanding of SDLC (Software Development Life Cycle) processes Prior experience
in working with DoD customers or working in a
highly regulated environment
(understanding
STIG compliance requirements ) Other Skills:
Strong
analytical and troubleshooting skills
to resolve integration and support issues efficiently Clear
written and verbal communication skills
for issue documentation, knowledge sharing, and customer interactions Ability to
collaborate with functional, security, and infrastructure teams Quick learner of new tools, systems, and compliance requirements Ability to create
technical documentation, interface specifications, and support runbooks Mindset to understand and address
customer pain points promptly and professionally Ability to
prioritize incidents, enhancements, and scheduled support tasks
efficiently Benefits:
At Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:
Minimum Essential Coverage (MEC) Plan Basic and enhanced hospital indemnity plans Dental and vision coverage Accident and critical illness plans Term life insurance Short-term disability plan Direct deposit/pay card options Credit union membership Employee discount clubs Referral bonuses Training and coaching Specialized recognition programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -102023-292148