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TCC Health

Rehab Medical Assistant I

TCC Health, Mayville

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Department: PT/OT

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Reporting Manager: PT/OT Administrator

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Position Status: Non-Exempt

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FLSA Level: Varies

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Revised: 04/04/2025

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Position Summary:

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The Rehab Medical Assistant I will support physical therapists, occupational therapists and speech language pathologists and patients by performing administrative tasks, preparing patients and clinic space for therapy, and assisting with patient care.

Supervisory Responsibilities:

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  • None
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Essential Functions/Responsibilities of the Position:

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  • Aid patients with mobility needs.
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  • Assist patients with preparing for and participating in therapy sessions, including dressing and undressing as needed and removal of supportive devices such as braces, splints and slings.
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  • Support patients and therapists during therapy sessions.
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  • Assist therapists with various procedures, such as applying modalities (heat, cold, etc.).
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  • Communicate with therapy staff patient's condition, progress and any other relevant information to contribute to treatment plan.
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  • Assist with the setup and maintenance of therapy equipment.
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  • Disinfect treatment tables and other equipment before and after each patient visit.
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  • Wash, fold and store laundry used during patient appointments.
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  • Organize and maintain treatment supplies notifying management when supply is low.
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  • Monitor daily schedules and patient arrival times.
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  • Assist with front office operations as needed.
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  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
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  • Other duties as assigned.
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Position Qualifications:

EDUCATION:

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  • High School Diploma or equivalent General Education Development (GED) certificate
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EXPERIENCE (Years & Certifications) :

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  • Entry level but some experience preferred
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SKILLS:

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  • Capability to clearly and effectively convey information, both verbally and in writing, and actively listen to others.
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  • Ability to work collaboratively with others towards a common goal, sharing ideas, and supporting team members.
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  • Willingness to adjust to changing situations, learn new skills, and embrace new challenges.
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  • Capacity to build and maintain positive relationships with others, including empathy, active listening, and conflict resolution.
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  • Ability to organize and prioritize tasks efficiently, meeting deadlines, and managing time effectively.
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  • Proficiency in Microsoft Office
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Position Requirements and Working Conditions:

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Physical Activities

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Frequency

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(N)Never - 0%, (O)Occasionally - 50% or (C)Constantly - 100%

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Ascending or descending stairs and the like.

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O

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Remaining in a stationary position, often standing or sitting for prolonged periods.

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O

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Moving about to accomplish tasks.

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C

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Communicating with others to exchange information.

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C

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Repeating motions that may include the wrists, hands and/or fingers.

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O

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Travel to meet with various stakeholders

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N

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Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc.

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O

Environmental Conditions

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Frequency

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(N)Never - 0%, (O)Occasionally - 50% or (C)Constantly - 100%

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Low temperatures.

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N

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High temperatures.

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N

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Outdoor elements such as precipitation and wind.

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N

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Noisy environments.

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O

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Hazardous conditions.

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O

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Poor ventilation.

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N

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Small and/or enclosed spaces.

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O

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Adverse environmental conditions expected.

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O

Physical Demands

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Frequency

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(N)Never - 0%, (O)Occasionally - 50% or (C)Constantly - 100%

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Sedentary work that primarily involves sitting/standing.

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O

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Light work that includes moving objects up to 20 pounds.

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O

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Medium work that includes moving objects up to 50 pounds.

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O

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Heavy work that includes moving objects up to 100 pounds or more.

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N

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EEO Statement

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The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.