The People Concern
Support Specialist, Samoshel - Relief
The People Concern, Santa Monica, California, United States, 90403
Role:
Support Specialist - Relief Reports to:
Program Manager Program:
1004- Samoshel Department:
Interim Housing Location:
Samoshel - 505 Olympic Blvd., Santa Monica, CA 90401 Setting:
100% Onsite Schedule:
Saturday 8:00am - 4:30pm and Sunday 8:00am - 4:30pm Status:
Part-time/Non-Exempt/Non-Management Openings:
1 Job Description Summary: We create restorative living environments, where clients can thrive while preparing for permanent housing. We prioritize Diversity, Equity & Inclusion among our clients and seek to always create a safe space through cultural competency and humility. We seek not to recreate punitive systems of control or "power over," but rather share "power with" the clients, who are the experts in their own lives. We believe deeply in trauma-informed care, harm reduction, and the housing first model and expect our teams to always uphold these principles. Job Description Essential Duties and Responsibilities: Be visible on the floor at all times and actively engage and welcome clients
Conduct regular, thorough walk-throughs of the facility
Create a supportive environment to ensure client progress towards stability
Attend relevant staff meetings, trainings and retreats as scheduled
Oversee client cubicle/bed area maintenance in a trauma-informed manner
Facilitate a client engagement activities, such as groups or other activities
Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
Communicate effectively, and in a timely manner, with management, peers, and clients
Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
Other duties as assigned
Job Description Qualifications: High school/GED degree
Minimum one (1) year experience in related work
Possess effective customer service skills and the ability to handle difficult situations
Ability to work independently and think critically Ability to act in a professional manner regardless of circumstances
Commitment to improving the community through empowerment and dignity
Familiarity with non-violent crisis intervention
Familiarity with issues faced by population served
Ability to self-motivate and to appropriately organize and motivate others
Computer literate; able to use computerized database system for information management
Ability to work as a team member
Able to obtain and maintain Food Handlers, CPR and first aid certification
Job Description Preferred Qualifications: Ability to communicate in a language other than English strongly preferred but not required Demonstrate an ability to take initiative towards continued professional development High school diploma or GED strongly preferred.
Job Description Work Environment: Team-based environment that focuses on the betterment of program improvement and client care. EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Paid Sick Days Employee Assistance Plans (EAP) Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Anniversary Gift
Support Specialist - Relief Reports to:
Program Manager Program:
1004- Samoshel Department:
Interim Housing Location:
Samoshel - 505 Olympic Blvd., Santa Monica, CA 90401 Setting:
100% Onsite Schedule:
Saturday 8:00am - 4:30pm and Sunday 8:00am - 4:30pm Status:
Part-time/Non-Exempt/Non-Management Openings:
1 Job Description Summary: We create restorative living environments, where clients can thrive while preparing for permanent housing. We prioritize Diversity, Equity & Inclusion among our clients and seek to always create a safe space through cultural competency and humility. We seek not to recreate punitive systems of control or "power over," but rather share "power with" the clients, who are the experts in their own lives. We believe deeply in trauma-informed care, harm reduction, and the housing first model and expect our teams to always uphold these principles. Job Description Essential Duties and Responsibilities: Be visible on the floor at all times and actively engage and welcome clients
Conduct regular, thorough walk-throughs of the facility
Create a supportive environment to ensure client progress towards stability
Attend relevant staff meetings, trainings and retreats as scheduled
Oversee client cubicle/bed area maintenance in a trauma-informed manner
Facilitate a client engagement activities, such as groups or other activities
Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
Communicate effectively, and in a timely manner, with management, peers, and clients
Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
Other duties as assigned
Job Description Qualifications: High school/GED degree
Minimum one (1) year experience in related work
Possess effective customer service skills and the ability to handle difficult situations
Ability to work independently and think critically Ability to act in a professional manner regardless of circumstances
Commitment to improving the community through empowerment and dignity
Familiarity with non-violent crisis intervention
Familiarity with issues faced by population served
Ability to self-motivate and to appropriately organize and motivate others
Computer literate; able to use computerized database system for information management
Ability to work as a team member
Able to obtain and maintain Food Handlers, CPR and first aid certification
Job Description Preferred Qualifications: Ability to communicate in a language other than English strongly preferred but not required Demonstrate an ability to take initiative towards continued professional development High school diploma or GED strongly preferred.
Job Description Work Environment: Team-based environment that focuses on the betterment of program improvement and client care. EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Paid Sick Days Employee Assistance Plans (EAP) Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts Anniversary Gift