CHAMP
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Base pay range
$65,000.00/yr - $90,000.00/yr Direct message the job poster from CHAMP Director of Product & Client Support at CHAMP
About the Job CHAMPtitles is seeking a proactive and client-focused Application Support Engineer to join our team. You will be an essential technical team member who will develop and support multiple applications in our CHAMPGov suite for State Motor Vehicle Departments. You will craft and execute Problem Management practices to proactively address production system issues. Additionally, you will provide Incident Management technical assistance on production issues, collaborating with internal engineering teams. This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements and handle technical challenges across a wide range of applications. You will need to be able to switch contexts based on business requirements. We welcome applications from candidates with varying years of experience. Build the digital infrastructure for modern vehicle ownership. CHAMPtitles is a fast-growing GovTech SaaS company transforming outdated, paper-based systems into modern, secure, digital infrastructure. Our mission is to simplify and streamline vehicle titling and credentialing for governments, lenders, dealers, and drivers. We recognize the power of different perspectives, backgrounds and skills. We celebrate these differences and thrive on them for the benefit of our employees, our products and our community. Responsibilities: Deliver proactive approach to identifying problems, performance bottlenecks, and areas for improvement before they impact customers. Respond to incidents promptly, diagnose root causes, and implement effective solutions to prevent recurrence. Develop new application features and internal tooling. Improve overall observability in monitoring, metrics, logs and alerting. Troubleshoot and resolve software integrations, data integrity challenges, and application errors. Identify opportunities to improve system performance and efficiency, scalability, fault tolerance, and monitoring capabilities. Skills and Qualifications: Development Stack Programming languages: Java, SQL Frameworks: Spring Boot Tooling: Docker, GIT, Terraform, GitHub Actions, AWS ,
RabbitMQ, New Relic Background Bachelors degree in computer science or related field, boot camp certification, or equivalent work experience Experience writing Java code and working with REST APIs Strong communication, collaboration and interpersonal skills to work effectively with cross-functional teams, other developers, product teams, and QA engineers Ability to follow complex design and development standards Flexible approach, able to operate effectively with uncertainty and change Driven, self-motivated, and enthusiastic with the ability to build and maintain positive relationships and problem solve Familiar with troubleshooting web-based applications, cloud transaction processing, database queries, and software integrations. Analytical and problem-solving skills, with an ability to identify and resolve complex technical issues. Ability to work effectively in a dynamic, fast paced, collaborative environment. Flexible approach, able to operate effectively with uncertainty and change Why CHAMPtitles? Purposeful product work : Tackle problems that matter digitizing public infrastructure, reducing friction, and restoring trust in complex systems. Startup momentum with real-world impact:
Operate with agility, ship quickly, and see your work in use by government agencies and industry players. Collaborative, empowered teams : Work in an environment where teams solve problems together. Hybrid by design : Based in Cleveland, our award-winning team works four (4) days/week in office to build together, learn fast, and drive value to our users. Health Insurance Vision Insurance Generous PTO Policy Year-end Bonus Potential Matching 401k CHAMP is a SaaS company that uses digitization to optimize vehicle titling and credential management. In short, we speed up the process of transferring titles and managing credentials for all participants in the vehicle and driver ecosystems through efficient application and business process design. By joining CHAMP, you will be an integral team member with many opportunities for personal growth. We have a great working environment that is flexible, collaborative, and welcoming. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at CHAMP by 2x Inferred from the description for this job
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$65,000.00/yr - $90,000.00/yr Direct message the job poster from CHAMP Director of Product & Client Support at CHAMP
About the Job CHAMPtitles is seeking a proactive and client-focused Application Support Engineer to join our team. You will be an essential technical team member who will develop and support multiple applications in our CHAMPGov suite for State Motor Vehicle Departments. You will craft and execute Problem Management practices to proactively address production system issues. Additionally, you will provide Incident Management technical assistance on production issues, collaborating with internal engineering teams. This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements and handle technical challenges across a wide range of applications. You will need to be able to switch contexts based on business requirements. We welcome applications from candidates with varying years of experience. Build the digital infrastructure for modern vehicle ownership. CHAMPtitles is a fast-growing GovTech SaaS company transforming outdated, paper-based systems into modern, secure, digital infrastructure. Our mission is to simplify and streamline vehicle titling and credentialing for governments, lenders, dealers, and drivers. We recognize the power of different perspectives, backgrounds and skills. We celebrate these differences and thrive on them for the benefit of our employees, our products and our community. Responsibilities: Deliver proactive approach to identifying problems, performance bottlenecks, and areas for improvement before they impact customers. Respond to incidents promptly, diagnose root causes, and implement effective solutions to prevent recurrence. Develop new application features and internal tooling. Improve overall observability in monitoring, metrics, logs and alerting. Troubleshoot and resolve software integrations, data integrity challenges, and application errors. Identify opportunities to improve system performance and efficiency, scalability, fault tolerance, and monitoring capabilities. Skills and Qualifications: Development Stack Programming languages: Java, SQL Frameworks: Spring Boot Tooling: Docker, GIT, Terraform, GitHub Actions, AWS ,
RabbitMQ, New Relic Background Bachelors degree in computer science or related field, boot camp certification, or equivalent work experience Experience writing Java code and working with REST APIs Strong communication, collaboration and interpersonal skills to work effectively with cross-functional teams, other developers, product teams, and QA engineers Ability to follow complex design and development standards Flexible approach, able to operate effectively with uncertainty and change Driven, self-motivated, and enthusiastic with the ability to build and maintain positive relationships and problem solve Familiar with troubleshooting web-based applications, cloud transaction processing, database queries, and software integrations. Analytical and problem-solving skills, with an ability to identify and resolve complex technical issues. Ability to work effectively in a dynamic, fast paced, collaborative environment. Flexible approach, able to operate effectively with uncertainty and change Why CHAMPtitles? Purposeful product work : Tackle problems that matter digitizing public infrastructure, reducing friction, and restoring trust in complex systems. Startup momentum with real-world impact:
Operate with agility, ship quickly, and see your work in use by government agencies and industry players. Collaborative, empowered teams : Work in an environment where teams solve problems together. Hybrid by design : Based in Cleveland, our award-winning team works four (4) days/week in office to build together, learn fast, and drive value to our users. Health Insurance Vision Insurance Generous PTO Policy Year-end Bonus Potential Matching 401k CHAMP is a SaaS company that uses digitization to optimize vehicle titling and credential management. In short, we speed up the process of transferring titles and managing credentials for all participants in the vehicle and driver ecosystems through efficient application and business process design. By joining CHAMP, you will be an integral team member with many opportunities for personal growth. We have a great working environment that is flexible, collaborative, and welcoming. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at CHAMP by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Application Support Engineer jobs in
Cleveland, OH . Applications Engineer- Distribution Support (Ferrous & Non-Ferrous)
Team Lead & Sr. Application Support Engineer
Cleveland, OH $165,000.00-$200,000.00 1 week ago Clinical Application Support Specialist II- NM
Clinical Application Support Specialist II- NM
Beachwood, OH $71,000.00-$145,200.00 2 weeks ago Sr. Software Production Support Engineer
Brooklyn, OH $100,000.00-$115,000.00 1 month ago Sr. Technical Support Engineer - Level 3 (Networking)
Greater Cleveland $116,000.00-$160,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr